Software Support Executive
tcs
Hyderabad
Project history;-
Macy's Marketing Support ADM HYD
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Monitoring some dashboards
- sending reports to the client in timely manner
- monitoring nearly 120 jobs if any anyone failed we retriggering them in manually
- we also monitor servicenow
- we had involve some monthly activities and weekly activities like patching activities
- we monitor ems queues also if any queue size exceeds their limit we manually increasing them
