Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Minal B. Gahane

Minal B. Gahane

nagpur

Summary

Intend to work in a challenging and competitive environment where a strong sense of responsibility and commitment requires, where the dignity of work provides job satisfaction and the place of work provides potential avenues for learning. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Overview

1
1
year of professional experience

Work History

Software Support Executive

Virtual Galaxy Infotech Pvt. Ltd
09.2022 - Current
  • Collaborated with development team to address software bugs, leading to higher product quality.
  • Enhanced customer satisfaction by providing timely and efficient software support to clients.
  • Resolved complex technical issues for improved system performance and user experience.

Education

MBA - Human Resources Management

Rashtrasanta Tukdoji Maharaj Nagpur University
J. M. Patel College -Department Of Management.
11.2022

B.Sc. - CHEMISTRY, BOTANY & ZOOLOGY

Rashtrasanta Tukdoji Maharaj Nagpur University
2016

HSC -

Maharashtra State Board Nagpur
2013

SSC -

Maharashtra State Board Nagpur
2011

Skills

  • Customer Support
  • Remote Support
  • Problem Solving
  • Client Relations
  • Software Development
  • Database Management
  • MySQL
  • Time Management
  • Software Installation
  • User Training
  • Desktop Support
  • Call Management

Languages

English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)

Timeline

Software Support Executive

Virtual Galaxy Infotech Pvt. Ltd
09.2022 - Current

MBA - Human Resources Management

Rashtrasanta Tukdoji Maharaj Nagpur University

B.Sc. - CHEMISTRY, BOTANY & ZOOLOGY

Rashtrasanta Tukdoji Maharaj Nagpur University

HSC -

Maharashtra State Board Nagpur

SSC -

Maharashtra State Board Nagpur
Minal B. Gahane