Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Order to Cash Analyst
Gravity Bath Pvt. Ltd.
Ghaziabad
05.2018 - Current
Review customer orders for accuracy and completeness, ensuring compliance with company policies.
Analyze customer accounts to identify payment discrepancies and develop action plans.
Coordinate with customers to ensure accurate invoicing, timely payments, and resolution of disputes.
Manage communication with customers regarding overdue payments via telephone or email.
Match orders with invoices and recorded required information.
Handle bi-weekly payroll services for employees.
Perform bookkeeping and accounting consulting services.
Reconcile computer reports with manually maintained ledgers.
Record debit, credit and account transactions in computer spreadsheets and databases.
Orders cannot be processed for dispatch without authorizations.
Work well in a team setting, providing support and guidance.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Store Accountant
Videocon D2h Ltd. (Evolve HR Solutions)
New Delhi
05.2017 - 05.2018
Compiled monthly financial reports and presented to store management.
Prepared and submitted weekly payroll to corporate office.
Analyzed variances between actual and projected results.
Performed daily cash reconciliations and deposits.
Audited store inventory levels and reported discrepancies to management team.
Conducted internal audits of financial data on a periodic basis.
Account Executive
Chemitech India (Nalco Walter an Ecolab Company)
New Delhi
07.2016 - 04.2017
Provided timely customer service support to resolve any issues quickly and efficiently.
Generated weekly reports on sales performance against targets for upper management review.
Resolved customer complaints by offering creative solutions and incentives.
Listened to customer needs to identify and recommend best products and services.
Produced sales documents, finalized deals and filed records.
Education
Bachelor of Commerce -
P.N.G.P.G. Ramnagar
Nanital
2011.06 - 2014.06
Skills
Customer Relations
Inventory Management
Data Analysis
Time Management
Vendor Relationship Management
Accounts Receivable
Good Communication
Languages
English
First Language
Certification
American English Speaking
Data Analysis Basic
Accomplishments
Best All Rounder award was received in cricket game during college time.
Received Best Male Singer Award during college time.