Girish Chaubey
New Delhi
Summary
Adept Senior Executive with a proven track record at insurancedekho, specializing in policy analysis and customer service excellence. Skilled in navigating complex claim disputes and enhancing corporate communications, I excel in leadership roles, ensuring quality and compliance. My expertise in complaint resolution and proactive teamwork drives organizational success, reflecting a commitment to excellence and continuous improvement.
Overview
5
5
years of professional experience
Work History
Senior Executive
insurancedekho
Gurgaon
03.2021 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Expert in PSU claims, including private insurers.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Communicated with policyholders to explain claim decisions and answer inquiries.
- Resolved complex issues associated with denied or underpaid claims through negotiation with payers.
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
Executive Assistant
policy bazaar
Gurgaon
03.2020 - 03.2021
- Analyzed and determined fault in auto accidents based on evidence and applicable laws.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
Education
Diploma Civil Engg - Engineering
Bhagirathi Institute of Engineering
Lohaghat, Champawat12-2019
Intermediate Certificate - 12th
Mallikarjun Public School
Lohaghat, Champawat03-2016
Skills
- Mail handling
- Corporate communications
- Proactive team player
- Excellent communication skills
- Policy coverage expert
- Complaint handling and resolution
- Policy analysis
- Customer service
- Problem resolution
- Supervision and leadership
Affiliations
- Attempted for III Exams for developing my skills.
- Good in sports
- Expert in handling PSU Claims
- Traveller, Vlogger , learner.
Accomplishments
- Awarded as star performer of the month and quarter for my work
- Appreciated by customer and partner for hassle free claim process
Timeline
Senior Executive
insurancedekho
03.2021 - Current
Executive Assistant
policy bazaar
03.2020 - 03.2021
Diploma Civil Engg - Engineering
Bhagirathi Institute of Engineering
Intermediate Certificate - 12th
Mallikarjun Public School
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