Summary
Overview
Work History
Education
Skills
Websites
ADDITIONAL INFORMATION
Timeline
Generic

GIRISH RAVINDRA

Mysore

Summary

Dynamic Associate Program Manager at Amazon Development Centre India with expertise in business development and seller lifecycle management. Proven track record in enhancing seller compliance metrics by over 30% through data analysis and cross-functional collaboration. Skilled in strategic planning and fluent in multiple languages, driving impactful results in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Associate Program Manager

Amazon Development Centre India
Bengaluru
12.2023 - Current
  • - Spearheading seller lifecycle management for the Out-of-Country Client Program (China to India), ensuring high-performance onboarding, launch, and operational efficiency of international sellers.
  • - Own and manage the P&L charter for key seller accounts; identified and resolved leakages in seller revenue flow, contributing to financial compliance and risk mitigation.
  • - Designed and deployed a Quicksight dashboard integrating multiple data pipelines to monitor seller performance, affiliate transactions, and sales trendsleading to a 30%+ improvement in seller compliance metrics.
  • - Partnered with internal stakeholder teams (Product, Finance, Compliance, and Category) to align seller experience initiatives with business goals.
  • - Conducted market and competitive landscape analysis to inform onboarding strategy and identify high-potential seller segments for targeted acquisition.
  • - Supported strategic product adoption initiatives among sellers, including onboarding to newly launched tools and reporting systems.
  • - Led weekly KPI reviews with stakeholders, converting raw data into actionable insights that influenced team planning and seller outreach tactics.
  • - Ran cross-functional projects to reduce onboarding time, enhance policy clarity, and streamline affiliate controlsimproving overall seller satisfaction and reducing resolution TAT.
  • - Trained and mentored Account Managers on best practices in seller consultation, data analysis, and stakeholder coordination.

SPS Associate

Amazon Development Centre India
Bengaluru
10.2022 - 12.2023
  • - Served as a direct point of contact for third-party sellers via calls, email, and chat.
  • - Addressed listing issues, reimbursements, and shipping disputes through coordinated troubleshooting and team escalations.
  • - Consistently met performance targets while ensuring seller satisfaction and operational accuracy.

Customer Service Associate

Just Nifty
Bengaluru
12.2020 - 03.2022
  • - Enhanced customer retention through effective communication and high-quality service resolution.
  • - Provided actionable insights to improve customer support processes.

Business Development Associate

BYJU'S The Learning App
Bengaluru
08.2019 - 01.2020
  • - Conducted product demonstrations and closed sales with prospective clients.
  • - Generated revenue and onboarded clients through consultative selling strategies.

Education

Bachelor of Engineering - Mechanical Engineering

Administrative Technology and Management of Excellence
01.2019

12th - Science

Vidyaashram PU College
01.2015

10th - ICSE

Adhyayan International School
01.2013

MBA - Project Management (On Going)

JAIN (Deemed-to-be University)
Banglore

Skills

  • - Business Development & Seller Lifecycle Management
  • - Account Management Strategic Planning
  • - Data Analysis (Excel, Quicksight, Python Pandas Basics)
  • - Cross-Functional Team Collaboration
  • - Fluent in English, Hindi, Kannada, Telugu
  • - MS Office Suite (Excel, PowerPoint, Outlook, Word)

ADDITIONAL INFORMATION

  • - Strong understanding of seller onboarding & growth strategies
  • - Enthusiastic about cross-border e-commerce innovation
  • - Experienced in independently solving complex problems
  • - Comfortable working in fast-paced, goal-oriented environments

Timeline

Associate Program Manager

Amazon Development Centre India
12.2023 - Current

SPS Associate

Amazon Development Centre India
10.2022 - 12.2023

Customer Service Associate

Just Nifty
12.2020 - 03.2022

Business Development Associate

BYJU'S The Learning App
08.2019 - 01.2020

Bachelor of Engineering - Mechanical Engineering

Administrative Technology and Management of Excellence

12th - Science

Vidyaashram PU College

10th - ICSE

Adhyayan International School

MBA - Project Management (On Going)

JAIN (Deemed-to-be University)

Similar Profiles

CREATE PROFILE
GIRISH RAVINDRA