Accomplished Airline Security Representative with a focus on security excellence. Maintained an impeccable record of zero breaches through rigorous screening and compliance with regulations. Proficient in operating screening equipment and managing potential threats while ensuring passenger satisfaction. Contributed to team efforts for streamlined security operations.
Aviation industry expert with five years of dedicated experience in airline security supervision. Strong track record of developing and enforcing security policies to protect passengers and assets. Eager to contribute to international airline operations with proven security management skills.
Overview
5
5
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Senior Executive Airport Operation & Customer Service
Indigo Airlines
02.2021 - Current
Provided excellent customer service to passengers, maintaining a professional and courteous demeanor at all times.
Successfully resolved passenger queries and concerns in a timely and efficient manner.
Worked effectively as part of a team, collaborating with colleagues to ensure seamless and efficient security operations.
Maintained accurate and comprehensive records of all security activities and incidents.
Maintained situational awareness and responded promptly to potential security threats, successfully preventing any incidents.
Proficient in using communication equipment and technology to facilitate smooth security operations.
Passenger Check-in & Boarding
Flight Coordination
Baggage Handling & Security Checks
Visa & Document Verification
Conflict Resolution
Emergency Protocols
Team Collaboration & Communication
Customer Experience & Service Recovery
Education
Masters in business Administration - Finance & Marketing