Girishkumar Shetty

• Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Surpassed sales goals by 103 % annually with implementation of diverse sales tools and strategies.
• Increased referrals 30% by building productive partner networks.
• Developed, maintained and utilized diverse client base.
• Renewal of Seeker Services
• Also handled sales in Edtech department

• Increase Room Sales by 45%
• Marketing of Hotel through Social Media Platform
• Onboarded new employees with training and new hire documentation.
• Maintained professional, organized, and safe environment for employees and patrons.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Developing both new and existing customers

• Discussing sales contract details with the banquet sales director and the head chef.
• Planning the venue layout according to the number of guests and the type of event.
• Determining the number of table waiters and servers required.
• Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables.
• Budget Management
• Answering customers' questions and accommodating special requests.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
• Process payments and send reservation confirmation to the clients.
• Providing excellent customer services and customer satisfaction.

Client: ICICI Lombard General Insurance

• Research and source potential clients and build long-term relationships with them
• Customize insurance programs to suit individual clients
• Re-assess the policy needs of existing clients after life-changing events
• Deliver approved policies to new clients and explain benefits and risks of the policy
• Retention of existing Clients