Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Godwin Aaron

Hyderabad

Summary

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Chat Support Executive

Intouch
Hyderabad
10.2021 - 10.2023
  • Provided customer service and technical support via online chat.
  • Resolved customer inquiries in a timely manner.
  • Assisted customers with product navigation, account setup, and troubleshooting issues.
  • Analyzed customer service trends to determine areas of improvement within the organization.
  • Ensured compliance with relevant policies, procedures, and regulations when providing support services.

Education

Associate of Science - Electromechanical Engineering Technologies

Mansarovar Global University
Madhya Pradesh
08.2021

10th Standard -

Kendriya Vidyalaya NO-1 AFA
Hyderabad Dundigal
05.2014

High School Diploma -

Monad University
Utter Pradesh

Skills

  • Customer Relations
  • Promotional Support
  • Direct Sales
  • Customer Data Confidentiality
  • Sales and Upselling
  • Calm and Professional Under Pressure
  • Teamwork

Languages

English, Hindi
First Language
Kannada
Proficient
C2

Timeline

Chat Support Executive

Intouch
10.2021 - 10.2023

Associate of Science - Electromechanical Engineering Technologies

Mansarovar Global University

10th Standard -

Kendriya Vidyalaya NO-1 AFA

High School Diploma -

Monad University

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Godwin Aaron