Gokila S

Salesforce QA Analyst - Customer -MORGAN STANLEY, BANGALORE, INDIA

• Leading a team of 3 QA analysts, executed regression, smoke tests that reduced the bug ratio by 45% within the Salesforce environment
• Developed and implemented a Playwright automation framework, increasing test coverage by 60% and reducing manual testing efforts by 35%
• Significantly increased the accuracy of product releases by conducting comprehensive manual and automated testing, reducing post-release defects by 40%
• Pioneered the use of JIRA defect tracking tool, streamlining reporting and reducing the resolution time of defects by 20%
• Collaborated with the development team to design and execute detailed test cases that caused a 25% reduction in post-release defects

• Development of automation script for UI test cases using CYPRESS tool with BDD framework
• Test cases creation for new functionality using XRAY feature of the JIRA
• Execute regression suit using automation script
• Analyse automation report and log defect in Jira board
• API testing using Jmeter tool
• GEN AI feature testing
• Manage team of 10-15 QA members
• Managing and storing all the scripts using GIT version control tool
• Delivered 7 projects into production within Agile environment

• Create test cases and test scenario in ALM
• Review requirement, specification, user, and other project related documents to get the knowledge of application under test
• Raise defect and follow defect management process using ALM
• Perform role based testing, smoke testing
• Knowledge transfer for cypress across the team