GOKUL G
CHENNAI
Summary
Dynamic Branch Development Manager with a proven track record at City Union Bank Ltd, driving a ₹25 crore expansion in book size. Expert in loan portfolio management and customer service excellence, I lead teams to achieve significant growth in revenue and customer base through strategic cross-selling initiatives and effective operations management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Development Manager
CITY UNION BANK LTD
CHENNAI
02.2016 - Current
Managed loans and advances as Relationship Manager at City Union Bank Ltd. from 2016 to 2019.
Promoted to Branch Development Manager in 2019, expanding book size by ₹25 crore at Maduranthakam branch.
Oversaw customer service, operations, and sales at New Colony Chrompet branch since August 2023.
Sourced proposals worth ₹100 lakhs to enhance performance of New Colony Chrompet branch.
Led personnel management and cross-selling initiatives across various banking products.
Currently serving as Branch Incharge at Palayanur branch (Rural) since April 2025.
Streamlined operations through effective branch management practices.
Drove significant growth in customer base and revenue generation.
RF Drive Test Engineer
POWERLINKS SOLUTION
CHENNAI
04.2014 - 06.2015
- Conducted RF drive tests to analyze network performance and coverage.
- Collaborated with cross-functional teams to optimize wireless network configurations.
- Implemented improvements based on test results to enhance service quality.
Data Entry Operator
DATAMATICS GLOBAL SERVICES LTD
PONDICHERRY
01.2015 - 01.2015
- Identified, corrected, and reported data entry errors.
Education
SAP -
ANJALI COMPUTER EDUCATION
CHENNAI05-2025
Bachelor of Science -
KRISHNASAMY COLLEGE OF ENGINEERING AND TECHNOLOGY
CUDDALORE04-2014
High School Diploma -
RAMAKRISHNA MATRICULATION HIGHER SECONDARY SCHOOL
VILLUPURAM04-2010
Skills
- Customer service excellence
- Branch operations management
- Sales strategy development
- Loan portfolio management
- Team leadership skills
- Time management techniques
- Problem solving abilities
- Cross-selling strategies
- Decision making expertise
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Telugu
Beginner (A1)
A1
Certification
- In progress of TALLY & SAP Course
Affiliations
- Doing electrical work repairing in the home
- To kept always home clean
- Driving outside
References
References available upon request.
Timeline
Branch Development Manager
CITY UNION BANK LTD
02.2016 - Current
Data Entry Operator
DATAMATICS GLOBAL SERVICES LTD
01.2015 - 01.2015
RF Drive Test Engineer
POWERLINKS SOLUTION
04.2014 - 06.2015
SAP -
ANJALI COMPUTER EDUCATION
Bachelor of Science -
KRISHNASAMY COLLEGE OF ENGINEERING AND TECHNOLOGY
High School Diploma -
RAMAKRISHNA MATRICULATION HIGHER SECONDARY SCHOOL
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