Highrise, LSQ, Selldo ,Sugar CRM
Gokul Lagade
Pune
Summary
A multifaceted professional with around 14 years of practical experience in CRM, Revenue Operations, Business Development etc. Successful in building and managing highly motivated teams and getting work done within time to maintain revenue flow of organization.
Overview
15
15
years of professional experience
1
1
Language
Work History
Manager- CRM
Xanadu Pvt Ltd (Kumar Properties, Nanded City Development Corporation )
07.2022 - Current
- Customer Lifecycle Management
- Oversee the entire customer journey—from initial booking through documentation, payment follow-ups, to handover
- Documentation & Registration Processes
- Ensure accurate, timely processing and coordination of allotment letters, sale agreements, registration, NOCs, handover documents, and other legal paperwork.
- Collaborate with Sales, Legal, Finance, Project, and Operations teams to ensure seamless customer interactions and process flow
- Facilitate GTN reviews with all stakeholders including Sales Strategy and Sales
- Share cancellation and refund related data with sales strategy.
Manager- CRM
Fraqtions
12.2020 - 05.2022
- Responsible for all Post Sales process
- Arranging and assisting with finance options
- Getting Loan Sanctioned for Booked clients
- Getting Disbursement from Bank
- Getting Done all process of Registration of agreement
- ERP used-Sell.Do
Manager- CRM and Sales.
BVG Nivara pvt Ltd.
02.2018 - 05.2019
- Company Overview: "BVG Nivara is a firm working in the Affordable Housing Segment and intends to provide a house for every person."
- I was involved and responsible for All Activities from Presales to Post Sales.
- Getting APF of project
- Tie up with various banks
- Pre-sales Activities Such as BTL
- Generation of Demand Letters and Collection of Payments.
- Getting Done all process of Registration of agreement.
- Handling a team of two Executives.
- Reporting to Directors.
Assistant Manager – Sales and CRM.
RMK Infrastructure Pvt Ltd
03.2016 - 12.2017
- Company Overview: RMK Infrastructure Pvt Ltd Talegaon Pune is emerging as one of the fastest growing Real Estate Company in Talegaon Pune. It is intoInfrastructure Development from last 22 years and into construction Business for last 8 years.
- To make formulation and implementation of the sales strategy for the project.
- To consistently evaluate market trends and competitors move to protect existing sales and maximize future sales opportunities
- Making relations with Channel Partners
- To act as an interface between the Customers and Engineering departments of the Company.
- Generation of demand letters and collection of payments.
- Arranging and assisting in identification of Housing Finance Co.’s and documentation.
- Arranging the stamp Duty and registration from customers
Assistant Manager – CRM
Xrbia Developers Ltd.
08.2012 - 01.2016
- Company Overview: XRBIA is a leading housing venture in smart homes with a mission to build world-class cities that provide sustainable housing dedicated to the future of young Indians. Xrbia infuse technology with modern architecture to build the cities of the future, which will stand above the rest of the world.
- Collaborate with Bankers to fulfill financial needs of clients by choosing financial institutions.
- Researching and analyzing the market to find better business opportunities.
- Generation of demand letters and collection of payments
- Arranging and assisting in identification of Housing Finance Co.’s and documentation
- Preparing agreement for sale.
- Data Entry in CRM, SAP and Generating MIS Report.
- Admission of agreement in Registration Office as I was one of the POA.
Executive Sales
Disha Direct Pvt Ltd
09.2010 - 11.2011
- Company Overview: Disha Direct” is one of the leading players in several segments of Real Estate ranging from Bungalows, Villas, Apartments, Budget Homes, N.A plot and Farm Plots in the real estate arena. Disha Direct’s philosophy is based on the core values of innovation, integrity & professionalism.
- Responsible for Business Development.
- Collaborate with clients to understand their business needs.
- Plan approaches and pitches
- Maintaining continuous client relationship through client follow-up and responding to their queries.
- Researching and analyzing the market to find better business opportunities.
- Provide and execute new business development strategies.
- Participate in Property Exhibitions.
Education
B.A -
University of Pune
LL. B -
University of Pune
05-2018
Master’s in Business Administration - Marketing
University of Pune
05-2010
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Software
Timeline
Manager- CRM
Xanadu Pvt Ltd (Kumar Properties, Nanded City Development Corporation )
07.2022 - Current
Manager- CRM
Fraqtions
12.2020 - 05.2022
Manager- CRM and Sales.
BVG Nivara pvt Ltd.
02.2018 - 05.2019
Assistant Manager – Sales and CRM.
RMK Infrastructure Pvt Ltd
03.2016 - 12.2017
Assistant Manager – CRM
Xrbia Developers Ltd.
08.2012 - 01.2016
Executive Sales
Disha Direct Pvt Ltd
09.2010 - 11.2011
B.A -
University of Pune
LL. B -
University of Pune
Master’s in Business Administration - Marketing
University of Pune