Gopalsamy Venkatachalapathy
Chennai
Summary
Seasoned & competent leader with 24+ yrs experience in delivering large-scale IT programs and handled programs worth more than $15 Million. Seeking career advancement to leverage expertise in digital transformation, innovative solutions, and driving growth through technology leadership. Proven in fostering collaboration, delivering results, and leading change to steer organizations toward excellence and sustainable growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Manager
Solartis Technology Services
Chennai
07.2024 - 01.2025
- Strategic Program Management: Devised and implemented comprehensive program oversight frameworks which integrated KPIs for 10+ business units, driving alignment with strategic goals while mitigating risks across diverse project teams to enhance operational effectiveness
- Ownership and Leadership: Serving as primary point of contact for day-to-day business issue resolution
- Assisting the team in career development and manage individual performance through inspirational leadership, coaching, and guidance on tech stack/certifications
- Advocating Best Practices: Promote the adoption of industry-leading methodologies, processes, and tools by partnering with organizational leaders
- Delivery Quality Leadership: Leading team to elevate the quality of project deliveries by providing expert guidance and support, fostering a culture of excellence
- Identifying and proactively addressing barriers that may impede successful project delivery, ensuring streamlined and efficient project/process implementation
Senior Program Manager
Nous Infosystems
Bangalore
01.2024 - 06.2024
- Strategic Program Management: Monitoring business environment, program goals & risk mitigation plans to ensure alignment of KPIs such as individuals, business units, project teams are performing against their strategic goals and the engagement remains aligned with the organization's strategic objectives
- Develop comprehensive program plans and program strategies encompassing roadmaps, dependency identifications, and resource allocation strategies, ensuring alignment with organizational goals and client objectives
- Ownership and Leadership: Serving as the primary point of contact for day-to-day business metrics and issue resolution
- Assisting the team in career development and manage individual performance through inspirational leadership, coaching, and guidance on tech stack/certifications
- Efficient Vendor and Partner Relationships: Improve business value proposition for both customer and organization by developing effective working relationships between customers, partners, and internal business units to streamline delivery process thereby achieve business objectives
- Advocating Best Practices: Promote the adoption of industry-leading methodologies, processes, and tools by partnering with organizational leaders
- Delivery Quality Leadership: Leading team to elevate the quality of project deliveries by providing expert guidance and support, fostering a culture of excellence
- Identifying and proactively addressing barriers that may impede successful project delivery, ensuring streamlined and efficient project implementation
Delivery Manager
Wipro Limited
Chennai
01.2021 - 08.2023
- Strategic Program Ownership and Leadership: Spearheading overall strategy & landscape with end-to-end ownership of programs/projects to support the organization in realizing the company's vision to achieve business goals
- Strategic Program Management: Monitoring business environment, program goals & risk mitigation plans to ensure alignment of KPIs such as individuals, metrics and reporting of business units, project teams are performing against their strategic goals and the engagement remains aligned with the organization's strategic objectives
- Program Planning Mastery: Developing comprehensive program plans and program strategies encompassing roadmaps, dependency identifications, and resource allocation strategies, ensuring alignment with organizational goals and client objectives
- Driving Cross-Functional Alignment: Liaising with business SMEs, Product Managers, Technology Managers, and geographically dispersed stakeholders to aggressively address issues and devise risks mitigation plans
- Continuous Customer Experience Enhancement: Vigilantly monitoring and refining the customer experience journey to maintain excellence
- Coordinating with internal and external teams to swiftly resolve issues, prioritizing customer satisfaction
- Ownership and Leadership: Serving as the primary point of contact for day-to-day business metrics and issue resolution
- Assisting the team in career development and manage individual performance through inspirational leadership, coaching, and guidance
- Efficient Vendor and Partner Relationships: Developing effective working relationships with vendors, partners, and internal teams to streamline the delivery process to achieve digital business objectives
- Successful RFP Management: Proficiently overseeing and orchestrating the management of multiple Request for Proposals (RFPs), ensuring their successful execution to meet established business targets and foster organizational growth
- Advocating Best Practices: Promoting the adoption of industry-leading methodologies, processes, and tools by partnering with organizational leaders
- Championing a culture of ongoing project management enhancement and optimization
- Delivery Quality Leadership: Leading team to elevate the quality of project deliveries by providing expert guidance and support, fostering a culture of excellence
- Identifying and proactively addressing barriers that may impede successful project implementation, ensuring streamlined and efficient project execution
Manager - Projects
Cognizant Technology Solutions
Chennai
03.2007 - 01.2021
- Project Management: Led end-to-end project management including liaising with clients, optimizing processes, ensuring seamless releases, and nurturing cross-functional collaboration to achieve project excellence
- Client Relationship and Growth: Interacted with customers to identify business expansion opportunities, while fostering regular connections to uncover areas of potential growth
- Team Collaboration and Improvement: Spearheaded team enhancement initiatives that identified 15+ value-adding improvements beyond core deliverables; implemented coaching sessions that supported the professional growth of 10 team members, leading to improved performance metrics
- Process Implementation & Enhancement: Defined and refined processes to consistently improve command over applications and their landscapes
- Introduced processes for handling production support tickets and scenarios, resolving critical issues, and enhancing application performance
- Cross-Functional Coordination: Liaised with cross-functional teams to ensure uninterrupted operations and personnel availability
- Release Management and Agile Leadership: Led planning for minor and major releases, ensuring quality deployment and acting as a gatekeeper for production fixes
- Also served as a scrum master, identifying impediments and mentoring the team on agile practices
- Technical Expertise and Architecture: Played a role in designing application architectures, engaging in coding, and coordinating with internal and external teams
- Metric Reporting and Quality Adherence: Liaison with reporting managers to prepare metrics and ensure adherence to quality processes
- Presented metrics and status reports for senior management proving the operational excellence and effectiveness of process standardization
Team Leader
PSI Data Systems
Bangalore
12.2005 - 03.2007
Project Manager
Subhashree Infotech
Chennai
06.2004 - 12.2005
Sr. Developer
Maansarovar Software
Chennai
01.2002 - 06.2004
Developer
VirtualBYTE
Chennai
03.2000 - 11.2001
Education
Master of Science - Information Technology
Bharathidasan University
01.2003
Bachelor of Science - Mathematics
Bishop Heber College
01.1998
Skills
- Program Management
- Transversal Project Management
- Strategic Planning
- Business Transformation
- RFP
- Product Management
- Delivery Management
- Process Optimization
- Continuous Improvement
- Client Relations
- Solution Architecture
- New Business Development
- P&L Management
- Collaboration
Certification
- MCAD on Microsoft .Net Framework 2.0
- SAFe 4 Agilist | Scaled Agile, Inc.
- PRINCE2 Agile Practitioner Certificate in Agile Project Management | PeopleCert
- Agile Scrum Master | EXIN
Accomplishments
- Devised and flawlessly executed strategic initiatives to harmonize engineering endeavours with overarching business goals, orchestrating a remarkable 20% surge in overall productivity.
- Pioneered a Distributed Agile Delivery Model, transforming a US Healthcare Major account into an HPAT, elevating productivity by 20% and increasing reusable components by 35%.
- Initiated innovative process implementation and enhancements, driving a 30% market share increase within two years and generating $520,000 in quarterly cost savings.
Domains Worked
- Healthcare Insurance
- Property & Casualty Insurance
- Life Insurance
- Stock and Commodity Trading
- Manufacturing
- Business Banking
Timeline
Senior Manager
Solartis Technology Services
07.2024 - 01.2025
Senior Program Manager
Nous Infosystems
01.2024 - 06.2024
Delivery Manager
Wipro Limited
01.2021 - 08.2023
Manager - Projects
Cognizant Technology Solutions
03.2007 - 01.2021
Team Leader
PSI Data Systems
12.2005 - 03.2007
Project Manager
Subhashree Infotech
06.2004 - 12.2005
Sr. Developer
Maansarovar Software
01.2002 - 06.2004
Developer
VirtualBYTE
03.2000 - 11.2001
Master of Science - Information Technology
Bharathidasan University
Bachelor of Science - Mathematics
Bishop Heber College
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