Microsoft 365 along with SQL, Azure Dev-Ops
Gopal Chhillar
Software Test Engineer
New Delhi
Summary
Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Software Test Engineer
Anstel Private Limited
Gurgaon
1 2022 - Current
- Test Planning and Execution: Design and execute comprehensive test cases to ensure software meets business requirements.
- Collaboration and Issue Resolution: Work closely with development teams to diagnose and resolve issues, improving overall performance.
- Pre-Release Validation: Conduct detailed pre-release validation to minimize production issues.
Desktop Support Engineer
Anstel Private Limited
Guragaon
03.2021 - 01.2022
- System Performance Monitoring: Proactively monitor system performance, preemptively identifying and addressing potential issues.
- Escalation Management: Manage client escalations and inquiries from across globe efficiently through Zoho Desk, ensuring timely resolution and customer satisfaction.
- Schedule Optimization: Orchestrate team schedules to optimize productivity and service delivery.
IT Support Executive
Atcost Technology & Services Private Limited
Gurgaon
04.2019 - 03.2021
- Updates, Patches, and Upgrades: Ensuring PCs are regularly updated for optimal performance and security. Configuring hardware, devices, and software for efficient workstations.
- Regular Team Meetings: Conducting meetings with IT team to address issues and updates, ensuring effective communication.
- Linux-Based Systems and OSPOS: Managing Linux-based systems and OSPOS implementation in retail environments. Installing and maintaining Windows and Linux OS on billing systems.
Education
Bachelor of Computer Applications - Information Technology
IGNOU
Delhi, India10th - Secondary Education
BVM Public School
Delhi, India12th - Senior Secondary Education
BVM Public School
Delhi, IndiaSkills
Desktop Support Engineer
Ticketing
Managing Escalations
Providing Extended Support
Quality Assurance
Manual Testing
Root Cause Analysis
Typing Speed : 60 WPM
Certification
Jetking Certified Hardware And Networking Engineer, JETKING DWARKA LEARNING CENTER, Dwarka,
Software
Testing techniques such as Unit, Regression, Sanity etc
Application testing (IOS and Android)
API testing (Postman and Swagger)
Timeline
Desktop Support Engineer
Anstel Private Limited
03.2021 - 01.2022
IT Support Executive
Atcost Technology & Services Private Limited
04.2019 - 03.2021
Jetking Certified Hardware And Networking Engineer, JETKING DWARKA LEARNING CENTER, Dwarka,
03-2019
Software Test Engineer
Anstel Private Limited
1 2022 - Current
Bachelor of Computer Applications - Information Technology
IGNOU
10th - Secondary Education
BVM Public School
12th - Senior Secondary Education
BVM Public School
Similar Profiles
KANIKA TIKOOKANIKA TIKOO
Human Resources Manager at Anstel Private LimitedHuman Resources Manager at Anstel Private Limited
Ashok KumarAshok Kumar
Senior Software Test Engineer at Anstel Private LimitedSenior Software Test Engineer at Anstel Private Limited
Gail DalbyGail Dalby
Sales Representative at AnstelSales Representative at Anstel
SANJAY KUMARSANJAY KUMAR
JUNIOR MANAGER - MIS & DATA ANALYST at SOMANY CERAMICS LIMITEDJUNIOR MANAGER - MIS & DATA ANALYST at SOMANY CERAMICS LIMITED
Nitin DhamijaNitin Dhamija
Chief Finance Officer (CFO) at Expo Stand Services Pvt. Ltd.Chief Finance Officer (CFO) at Expo Stand Services Pvt. Ltd.