Gopal Shrimal
Bhiwandi
Summary
Highly skilled in managing IT operations with background as Assistant Manager IT. Possess strong leadership skills and technical knowledge to effectively oversee complex IT projects, troubleshoot issues, and ensure operational efficiency. Known for ability to streamline processes, enhance system performance and contribute to organizational growth through innovative technology solutions. Bring problem-solving capabilities, team management skills and significant experience in strategic planning of IT resources.
Overview
9
9
years of professional experience
Work History
Assistant Manager - IT
Globelink WW India Pvt Ltd
Mumbai
12.2021 - Current
- Pan India IT Service Manage
- Supported implementation of fright management system software applications to enable centralized management of tasks.
- Coordinated with third-party vendors for maintenance tasks such as troubleshooting network issues.
- Provided company users with tech support for IT problems and account maintenance.
- Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
- Assist in on-going network design, reevaluation and optimization to keep pace with company growth
- Support Globelink WW Pan India 23 branches IT related queries
- Managed backup, user account.
- Analyzed current infrastructure to assess areas in need of improvement and develop solutions
- Worked closely with other departments to identify their needs and develop solutions accordingly.
- Analyzed workflows and established priorities for daily operations.
- Participated in meetings with stakeholders regarding upcoming projects or initiatives involving IT infrastructure.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
- Proven ability to learn quickly and adapt to new situations
- Identified potential areas for improvement in existing IT systems.
- Participated in internal and external supplier audits as required by ISO 9001 standard.
- Writing the PL/SQL query to generate customized Business reports
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Diagnosed and resolved hardware and software issues
- Controlled operational IT budget and expenditures within department parameters.
- Developed policies and procedures related to information technology management.
- Vendor Management & Negotiate with IT Vendors to get equipment in good price
- Provided training sessions for users on new technologies or updates on existing ones.
- Conducted regular audits of IT assets to ensure compliance with company standards.
Assistant Manager - IT
S K Logistics
Bhiwandi
03.2016 - 12.2021
- As a Assistant Manager IT cum Business System Analyst, Managed multiple projects simultaneously while ensuring timely completion of each within allocated resources
- Collaborated with 3rd Party development team to design, develop, and deploy new technology solutions for the organization
- All the ERP Software developed under the compliance of 21 CFR PART 11
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes
- Use the agile methodology to develop ERP Software for business
- Enhanced system efficiency with routine maintenance and troubleshooting tasks
- Support Business Software users in transaction in case of stuck in between application and guide them
- Assisted in budget management, planning for annual technology expenditures, and cost-saving initiatives
- Trained business personnel in use of systems
- Implemented and maintained technology and software budget
- Liaised with other departments to get the requirements for software development
- Generate custom reports through the SQL script to provide the insights in business performance
- Creating Users Id and assigning the Roles in ERP Systems
- Provided guidance on best practices in implementing ISO standards.
- Participated in external ISO certification assessments as required by accreditation bodies.
- Enhanced user experience with thorough testing and troubleshooting of software applications
- Created and maintained standard operating procedures governing system functions and features
Education
Bachelors of Science - Information Technology
B N N College of Arts Science and Commerce
Bhiwandi04.2019
Skills
- Project Management
- ERP implementation
- Requirement Analysis
- Data analysis
- SQL scripting
- Business analysis
- Application support
Have Work Experience in Software
- MS SQL & PL/SQL Scripting
- SAP Sales & DIstribution
- Spine HRMS/Assets/Payroll
- Microsoft Navision ERP
Projectsachievements
- Implemented BarGen Software, In this software users can easily generate the Barcodes no's (QR Code, 2D Codes, Liner Code. Etc.) as per compliance by GS1 organization. Also, its used to for parent-child relation or mapping. This was developed in the ASP .Net platform and used SQL 2012 for database store.
- Implemented Warehouse Management System, WMS system now a days widely use by the Warehouse industry, this system helps organization to keep their inventory up to date & give the real time inventory movement information to respected clients. I have get it customized and developed from scratch. This has developed on Angular Js platform and used the SQL 2016 database.
- Implemented Electronic- Batch Packing Report (e-BPR), e-BPR is the complete customized software which I have get it developed for S. K. Logistics. eBPR is used only in the pharmaceuticals industry where it helps to maintain a labeling, printing records of the pharmaceuticals products. At S. K. Logistics earlier BRP maintain manually by printing a paper and filling manually, with this e-BPR solution all manual work is eliminated, now team is complete fill the Batch packing record digitally thorough the smart tablet's devices. This has developed on Angular Js platform and used the SQL 2016 database.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Marathi
Proficient (C2)
C2
Telugu
Advanced (C1)
C1
Timeline
Assistant Manager - IT
Globelink WW India Pvt Ltd
12.2021 - Current
Assistant Manager - IT
S K Logistics
03.2016 - 12.2021
Bachelors of Science - Information Technology
B N N College of Arts Science and Commerce
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