Gopika Gopan
HR Assistant
Dubai
Summary
Dependable and self-motivated professional with three years experience in high-pressure office environment managing multiple simultaneous tasks. Seeking to start a career in human resources as HR assistant ,to work alongside a diverse team and support public services. Detail-oriented with proven ability to prepare accurate reports under strict deadlines.
Overview
3
3
years of professional experience
2
2
Certificates
4
4
Languages
Work History
Inside Sales Manager
Simplilearn Pvt Ltd.
Banglore
01.2020 - Current
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Updated accounts and maintained long-term relationships with clients.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving issues.
Customer Support Associate
Tech Mahindra
Hyderabad
06.2019 - 12.2020
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
Business Development Executive
Kingster Education Pvt Ltd.
Trivandrum
08.2017 - 05.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
Education
Bachelor of Science - Applied Electronics And Instrumentation
LBS Institute of Science And Technology For Women
Trivandrum 06.2013 - 06.2017
Skills
Account management
Communication Skills
Multi-Tasking and Team Handling
Analytical and Critical Thinking Skills
Relationship building skills
Coaching and mentoring
Certification
Diploma in Human Recourse Manageent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Diploma in Human Recourse Manageent
10-2022
CSP - Certified Sales Professional
01-2021
Inside Sales Manager
Simplilearn Pvt Ltd.
01.2020 - Current
Customer Support Associate
Tech Mahindra
06.2019 - 12.2020
Business Development Executive
Kingster Education Pvt Ltd.
08.2017 - 05.2019
Bachelor of Science - Applied Electronics And Instrumentation
LBS Institute of Science And Technology For Women
06.2013 - 06.2017