Gopika Gopan
HR Assistant
Dubai
Summary
Dependable and self-motivated professional with three years experience in high-pressure office environment managing multiple simultaneous tasks. Seeking to start a career in human resources as HR assistant ,to work alongside a diverse team and support public services. Detail-oriented with proven ability to prepare accurate reports under strict deadlines.
Overview
3
3
years of professional experience
2
2
Certificates
4
4
Languages
Work History
Inside Sales Manager
Simplilearn Pvt Ltd.
Banglore
01.2020 - Current
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Updated accounts and maintained long-term relationships with clients.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving issues.
Customer Support Associate
Tech Mahindra
Hyderabad
06.2019 - 12.2020
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
Business Development Executive
Kingster Education Pvt Ltd.
Trivandrum
08.2017 - 05.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
Education
Bachelor of Science - Applied Electronics And Instrumentation
LBS Institute of Science And Technology For Women
Trivandrum 06.2013 - 06.2017
Skills
Account management
Certification
Diploma in Human Recourse Manageent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Diploma in Human Recourse Manageent
10-2022
CSP - Certified Sales Professional
01-2021
Inside Sales Manager
Simplilearn Pvt Ltd.
01.2020 - Current
Customer Support Associate
Tech Mahindra
06.2019 - 12.2020
Business Development Executive
Kingster Education Pvt Ltd.
08.2017 - 05.2019
Bachelor of Science - Applied Electronics And Instrumentation
LBS Institute of Science And Technology For Women
06.2013 - 06.2017
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