Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Ratnakar Singh

Ratnakar Singh

Gurgaon

Summary

Sales leader specializing in client-focused IT solutions and team development to surpass business objectives. Proven expertise in B2B technology sales, with a strong record of closing high-value deals and driving significant revenue growth. Committed to providing strategic leadership within innovative tech environments.

Overview

6
6
years of professional experience

Work History

Inside Sales Manager

TEAMS COMPUTERS PVT LTD
Gurugram
09.2024 - Current
  • Led sales team to achieve performance targets through effective goal setting and monitoring.
  • Managed inside sales accounts, enhancing customer relationships and driving revenue growth.
  • Handled CRM systems to optimize sales processes and improve data accuracy.
  • Coordinated partner and vendor management to strengthen business relationships.
  • Oversaw end-to-end sales cycles, ensuring timely delivery and client satisfaction.
  • Directed remote and hybrid teams, fostering collaboration and productivity.
  • Executed resource planning and delegation to maximize team efficiency.
  • Processed order loading and prepared commercial documentation accurately.

Inside Sales Account Manager

MAJOREL INDIA PVT LTD
08.2022 - 06.2024
  • Executed comprehensive CRM handling to enhance customer engagement and retention.
  • Managed client accounts and ensured timely follow-ups on inquiries and concerns.
  • Coordinated sales presentations and product demonstrations for potential clients.
  • Utilized CRM tools to track client interactions and maintain accurate records.
  • Provided training to new team members on sales processes and best practices.
  • Analyzed customer feedback to enhance service offerings and address issues.
  • Managed cloud computing resources across Microsoft and AWS platforms for optimal performance.
  • Oversaw vendor management processes to ensure quality service delivery.
  • Directed end-to-end sales initiatives to drive revenue growth.

SENIOR Sales Executive

HOME CREDIT PVT LTD
08.2019 - 07.2020
  • Evaluated client financial information to determine loan eligibility accurately.
  • Processed loan applications while maintaining precise documentation.
  • Assisted clients in comprehending personal loan options and terms effectively.
  • Collaborated with underwriting teams to expedite loan approvals efficiently.
  • Educated clients on responsible borrowing and repayment practices.
  • Cultivated strong relationships with clients through effective communication strategies.

Education

Bachelor of Arts -

VBSP UNIVERSITY
JAUNPUR, UP
01.2018

Senior secondary school - Science

SSG SIC ATARIVA GOPALPUR
JAUNPUR, UP
01.2013

Secondary school -

SR JD I C
JAUNPUR, UP
01.2012

Skills

  • Account management and CRM
  • Sales forecasting and revenue generation
  • Vendor management
  • Customer relationship management
  • CRM software
  • Account management
  • Performance tracking
  • Effective communication
  • Problem solving
  • Negotiation techniques
  • Sales coaching
  • Cross-selling strategies
  • Pipeline management
  • Sales tracking
  • Business planning
  • Multiline phone systems
  • Client retention
  • Teamwork and collaboration

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Inside Sales Manager

TEAMS COMPUTERS PVT LTD
09.2024 - Current

Inside Sales Account Manager

MAJOREL INDIA PVT LTD
08.2022 - 06.2024

SENIOR Sales Executive

HOME CREDIT PVT LTD
08.2019 - 07.2020

Bachelor of Arts -

VBSP UNIVERSITY

Senior secondary school - Science

SSG SIC ATARIVA GOPALPUR

Secondary school -

SR JD I C

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Ratnakar Singh