Summary
Overview
Work History
Education
Skills
Languages
Social Link
Total Work Experience
Accomplishments
Certification
Languages
Timeline
Generic
Gopikrishna D

Gopikrishna D

Bengaluru

Summary

Dynamic professional with extensive experience in business development and client relationship management at Cars24. Proven track record in leading teams to exceed targets and enhance customer satisfaction. Skilled in employee training and territory management, adept at building strong partnerships and driving growth in competitive markets.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Team Lead

Cars24
05.2023 - Current
  • Handling and leading a Retail team in terms of generating leads to closing the deal.
  • Customer grievance handling.
  • Better customer experience.
  • Data management.
  • Coordinate with different internal teams for end to end process.
  • Mahindra idol for sales, customer handling training.

Key Accounts Manager

GirnarSoft Automobiles Pvt Ltd
Bangalore
05.2019 - 08.2022
  • As a BD Manager, I was responsible of on-boarding new clients for business expansion and procurement of cars through their stock, exchange business and supporting them in increasing the exchange penetration.
  • Also managing key accounts of existing and newly on boarded clients in Bangalore.
  • As a used car vehicle manager, I was working along with new sales team side by side for supporting them in getting new vehicle sales through exchange of used vehicles.

Store Manager

OLX India Pvt Ltd.
06.2018 - 05.2019
  • As a store manager, handled the prime responsibilities of maintaining store in all parameters and motivating the entire team to achieve targets.
  • We as a team maintained and stood as one of the best store in achieving targets and customer satisfaction.

Area Manager

Mahindra first choice wheels limited
03.2017 - 04.2018
  • As an Area Manager, I was handling used vehicle dealers of Mahindra both CV and PV where I had involved in selling and procurement of multi brand vehicles and building relationship with all the other agents, financiers, and other brands used vehicle dealers for procurement.
  • Also handled individual customer queries and resolving key issues.

Territory Sales Manager

Tata Motors
Bangalore
09.2014 - 03.2017
  • Handling dealers and authorized service centers for business growth, handling CRM entries, training dealers, target setting, market surveys, and planning for achieving targets through events, service camps, etc.

Team Leader

Sireesh Auto
11.2011 - 08.2014
  • Company Overview: Authorized Mahindra PV Dealers.
  • Worked as a corporate sales consultant and as a team leader at Sireesh and Anant Cars.
  • Addressing customer queries directly, and through emails and phone.
  • Queries would range from booking and payment processes, complaints, etc.
  • Conducting events frequently in tech parks, companies, road shows, and handling the queries and regular follow-ups.
  • Maintaining records of every customer in Siebel and all the activities on a daily basis.
  • As a team leader, I handled responsibilities like building rapport with the fleet and key customers for bulk orders, and rapport with financiers.
  • Authorized Mahindra PV dealers.

Education

MBA/PGDM -

Visveswaraiah Technological University (VTU)
01.2010

B.A -

Bangalore University
01.2008

XIIth -

English
01.2004

Xth -

English
01.2002

Skills

  • Good communication skills
  • Employee training
  • Client relationship management
  • Key account management
  • Business development
  • Territory management
  • Channel sales strategies
  • Team coordination

Languages

  • English
  • Hindi
  • Telugu
  • Kannada

Social Link

https://www.linkedin.com/in/gopikri-shna-d-7200013b

Total Work Experience

12 Years 0 Month

Accomplishments

  • Mahindra Idol for sales, customer handling training

Certification

IITK Advanced Certificate Program in Data Analytics

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
kannada
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1

Timeline

Team Lead

Cars24
05.2023 - Current

Key Accounts Manager

GirnarSoft Automobiles Pvt Ltd
05.2019 - 08.2022

Store Manager

OLX India Pvt Ltd.
06.2018 - 05.2019

Area Manager

Mahindra first choice wheels limited
03.2017 - 04.2018

Territory Sales Manager

Tata Motors
09.2014 - 03.2017

Team Leader

Sireesh Auto
11.2011 - 08.2014

MBA/PGDM -

Visveswaraiah Technological University (VTU)

B.A -

Bangalore University

XIIth -

English

Xth -

English

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Gopikrishna D