Gopi Krishna M

Diligent professional with 9 years of experience. Known for effective systems improvements and careful attention to infrastructure and operational procedures. Excellent diagnostic abilities with advanced technical expertise.

• ETL platform management and application operations of different environments.
• working on installing application fixpacks and upgradation activities.
• Working on migration of environments from linux on prem servers to Azure cloud.
• Worked on multiple data management related projects by using different tools (Apache Nifi, Juniper, Control-M)
• Managed different Bank related Applications which are used by Users and Customers.

• Good experience in middleware and Production support of various projects.
• Remediating the vulnerabilities raised on the Applications.
• Interacting with clients for providing relevant faster solutions for the real time production support activities (User issues/Outages/Functional issues).
• Resolving the violations raised on the application by updating the required configurations on the application.
• Generating the service Keys and deploying based on the requirement on the servers.
• Updating required configurations as per client requirements.
• Managing and monitoring infrastructure, servers, middleware, databases, and batch jobs as part of proactive monitoring and work on the failures to fix at the earliest to restore the BAU.
• Gather the required information like logs, traces, DB details to analyze the issue and share to the development team if any issue occurs.
• Setting up the new environments for SIT/UAT/PROD.
• Setting up the Web application servers (Apache Tomcat).
• Deploying the product in SIT/UAT/PROD env’s in client/remote locations.
• Configuring the scripts to monitor the server health and alerts for process.
• Integration configurations and testing with the third parties.
• Deploying patches and bug fixes.
• Uploading new binaries and performing the required test cases.
• Analyzing the pcap files by using Wire shark for checking the network related issues.
• Working with protocols like SMPP, SNMP, HTTP, SCTP, SCCP, FTP, SFTP, TCP/IP etc.
• Take the proper information from the client for any kind of enhancement and if needed discuss them with the Pre-sales/Development team.
• Monitoring the system continuously for all the sites.
• Daily Health Checkup of all the VAS products by checking necessary Process running, current Alarm and Growing CDRs.
• Testing and analyzing SS7 messages with Protocol Analyzer like Wire shark.
• Flexible and versatile to adapt to any environment and work on any project.

I hereby declare that the information furnished above is true to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Hyderabad.