Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
CustomerServiceRepresentative
Gourab Paul

Gourab Paul

Bengaluru

Summary

A result-oriented professional with 3 years of diversified work experience in operations management willing to pursue a challenging and rewarding career with an organization where I can enhance my knowledge, utilize my skills and abilities, and gain valuable work experience in a team-oriented environment.

Overview

3
3
years of professional experience

Work History

Operations Executive

Flipkart Internet Pvt. Ltd
Bengaluru
08.2021 - Current
  • Catalog creation & modification as per requirement to deliver the best customer experience.
  • Work on Salesforce ticketing tool to resolve catalog-related issues proactively. Reduced catalog issues by 92%.
  • Analyzing & finding alternative solutions to clear SMNM, inactive or dead inventory. Reduced dead inventory by 70%.
  • Taking care of photoshoot inventory, addition, shooting, cataloging, etc. in collaboration with other teams to get maximum products live on portal.
  • Coordination of end-to-end procurement process.
  • Vendor management. Onboarding new vendors and providing training to tools UI.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.

Asst. Programming Engineer

Madhumita Construction Pvt. Ltd
Kolkata
05.2018 - 10.2019
  • Maintaining quality standards and specification as per IS Codes.
  • Project planning and monitoring (Preparation of DPR, MPR, Monthly material reconciliation statement, Monthly statement of formwork & asset and utilization report, Cash flow, Scheduling etc.)
  • Reviewing and visiting work location to check progress of the work.

Education

MBA - Business Analytics

BITS Pilani
12.2025

Bachelor of Technology - Civil Engineering

Techno India College of Technology
Kolkata
07.2017

Skills

  • Microsoft Excel
  • Business Development
  • Operations Management
  • Inventory Management
  • Inventory Forecasting
  • Purchasing and Planning
  • Process Development and Streamlining
  • Team Leadership

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)

Hobbies

Travelling

Timeline

Operations Executive

Flipkart Internet Pvt. Ltd
08.2021 - Current

Asst. Programming Engineer

Madhumita Construction Pvt. Ltd
05.2018 - 10.2019

MBA - Business Analytics

BITS Pilani

Bachelor of Technology - Civil Engineering

Techno India College of Technology
Gourab Paul