Summary
Overview
Work History
Education
Skills
Projects
Languages
Recreational Activities
Timeline
Generic
Gourav Banerjee

Gourav Banerjee

Pune

Summary

Associate Technical Consultant with 2+ years of experience in Salesforce.com, evaluating company processes and requirement gathering & solutioning, Development and delivery of end-to-end enterprise projects, Custom implementations & Release management using Salesforce CRM platform. Skill at preparing technical documentation, supporting fellow developers, and testing applications. Creative team player with strong technical and time management skills.

Overview

2
2
years of professional experience

Work History

Associate Technical Consultant

Blueflame Labs Private Limited
01.2022 - Current
  • Responsible for gathering and analyzing business requirements based on literature and communication and translating that into technical solutions. Providing project management skills to guarantee that planned functionality is delivered on schedule.
  • Delivered front-end and back-end architecture and functionality by translating development requirements.
  • Hands on experience with expertise using Apex language, Apex triggers, apex class, SOQL, Lightning Web Component, Lightning Aura Component, Visualforce Pages, Visualforce components & controllers, Flows, Workflows, Process builder.
  • Experience in salesforce configuration related features like Standard & Custom objects, Lookup relationships, Junction objects, Master-Detail relationships, Tabs, Page Layout, Fields, Record Type, Relationships, Validation Rules, Escalation Rules, Profiles, Roles, Users, Email services, Approvals, Tasks, Events, Web to lead, Web to Case, Reports & Dashboards and Security controlled By Profile, Permission Sets, Users, OWD, Role Hierarchy and Sharing Rules.
  • Experience in handling Release management end to end process with Change sets, Gearset and Workbench.
  • Managed client applications through web services with REST architectural style. Strong hands on experience in platform-integration using REST.
  • Proficiency in Object oriented languages like Java, Python and C++.
  • Strong knowledge of Salesforce application like Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, B2B Commerce cloud.

Education

Bachelor of Technology(B.Tech) - Information Technology

Future Institute of Engineering And Management
Kolkata
2022

Higher Secondary - ISC

Mansur Habibullah Memorial School
Kolkata
2018

Secondary - ICSE

Mansur Habibullah Memorial School
Kolkata
2016

Skills

  • SFDC Technologies: Salesforcecom, Forcecom, Process Automations, Visualforce, Apex, SOQL, Salesforce Administration and Configuration, Salesforce Lightning Platform, Product Development, Data Migration, Deployments
  • Salesforce Application Expertise: Sales Cloud, Service Cloud, Experience Cloud, Tableau CRM, Health Cloud, B2B Commerce Cloud
  • Application expertise on Git, Bitbucket and Excel
  • Functional experience on ERP platforms like Netsuite
  • Task Tracking Tools: JIRA and TaskRay,
  • IDE: Visual Studio
  • Deployment Tools: Change Set, Gearset and Workbench
  • Front end and Scripting Languages : Javascript, CSS, jQuery, HTML 5

Projects

Project 1

Role: Salesforce Developer

The project lies with a consulting firm based in US. Worked under multiple projects for the same firm. Needed implementation of integration layer for data transfer between Netsuite and Salesforce. Worked on implementing business requirements using Salesforce automations.

· Interacting with the business users to understand the requirements.

· Developed the integration layer for establishing connection and data synchronization between Netsuite and Salesforce. 

· Studied Netsuite and implemented requirements on Netsuite using scripts which included User Event. Map Reduce, Restlet,etc.

· Created various Data models and designed solutions for better understanding of the business processes using Lucid chart. Prepared detailed business requirements and non-functional requirements document.

· Implementation on flows, process builders, workflows, Apex triggers, apex class, Lightning Web Components.

· Implementation of configurable functionalities using Custom Settings, Custom Metadata and Custom Labels.

· Unit testing and deploying the functionality end to end.

· Worked on production and non-production issues.

· Worked on test classes to provide high quality Apex code.

· Worked on fixing all the issues before going live.


Project 2

Role: Salesforce B2B Developer

The company was a wellness tech company. The client wanted to use the commerce platform to build the store from scratch which will be working differently in different regions. The client wanted to make a solution that would grant the users of the client company itself to place orders for their customers. They also wanted customers from certain countries to pay an extra surcharge only is their order criteria is not fulfilled. Client was running business of selling wellness tech equipments to other businesses. Using salesforce as the commerce platform to sell the products.

· Requirement gathering from the client.

· Deciding on solution approach. Single handed worked on the commerce cloud implementation.

· Setup the commerce store front.

· Develop the checkout flow with the Payment gateway and shipping cost setup

· Setup the Buyer Groups, entitlement Policies, Pricebooks.

· Load all the Categories and Products

· Test the store by logging in as different Buyers.

· Deployed to production environment.


Project 3

Role: Salesforce Developer

The client was a world leader in air conditioning systems for residential, commercial, and industrial use. Needed implementation of a solution for their Contractors using Experience Cloud and building a contractor portal. Also, enhancements in their new Salesforce Scorecard application that is being used to provide their Contractors with award points for outstanding service.

· Interacting with the business users to understand the requirements.

· High level estimates for implementation

· Created various Data models and designed solutions for better understanding of the business processes using Lucid chart. Prepared detailed business requirements and non-functional requirements document.

· Developed the integration layer exposing the backend services through REST APIs. Assisted the front end team in SIT testing and connected their mobile and web applications through this API.

· Enhanced the functionality to calculate the Scorecard reward points for the Contractor based on various parameters using Experience cloud and custom Lightning Web Components.

· Developed a new Lead Engine functionality for Salesforce Sales Cloud containing a round robin functionality to select contractors on the basis of that.


Project 4

Role: Salesforce Developer

The project lies with a consulting firm based in US. The project was to generate agreements based on certain parameters and criteria of the accounts. It is developed for internal users of an organization.

· Requirement gathering from the client, analysis, and development on the requirement.

· Implementation of Lightning Aura components to create record forms for internal use.

· Implementation of Apex Classes and Apex Triggers.

· Unit testing and deploying the functionality end to end.

· Worked on production and non-production issues.

· Uploading Master data using Data Loader or Workbench.

· Implementation of configurable functionalities using Custom Settings, Custom Metadata and Custom Labels.

· Worked on test classes to provide high quality Apex code.

· Worked on fixing all the issues before going live.

· Performed deployment using GitHub.

Languages

English
Bengali
Hindi

Recreational Activities

Guitar Player, Playing games, Book Reader, Travelling, etc

Timeline

Associate Technical Consultant

Blueflame Labs Private Limited
01.2022 - Current

Bachelor of Technology(B.Tech) - Information Technology

Future Institute of Engineering And Management

Higher Secondary - ISC

Mansur Habibullah Memorial School

Secondary - ICSE

Mansur Habibullah Memorial School
Gourav Banerjee