Gouri Kohale
Nagpur
Summary
RESULT DRIVEN IT PROFESSIONAL WITH 3 YEARS OF EXPERIENCE IN WINDOWS SERVER ADMINISTRATION. KNOWN FOR EXCEPTIONAL TROUBLESHOOTING SKILLS, STRONG ATTENTION TO DETAILS, AND PROACTIVE APPROACH TO SYSTEM MAINTENANCE AND SECURITY. SEEKING AN OPPORTUNITY TO BRING MY EXPERTISE TO A REPUTABLE COMPANY, ENSURING RELIABLE AND SECURE IT OPERATIONS.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Windows Administrator
Iris Business Pvt Ltd
10.2024 - Current
- Company Overview: Vendor for RBI DRDC Nagpur
- We managed the RBI website portal
- Resolved technical issues and provided end-user support, offering guidance and troubleshooting assistance for Windows-related problems
- Configured and maintained DNS, DHCP, and IPAM services to support network infrastructure and improve connectivity
- Monitored system performance using tools such as Performance Monitor and Event Viewer, identifying and resolving issues proactively
- Operated server management tools for patching, monitoring and backup activity
- Configured and administered network services such as DNS, DHCP, and email protocols for seamless connectivity
- Vendor for RBI DRDC Nagpur
- Developed comprehensive documentation for system configurations, processes, and procedures, enabling faster resolution of issues and knowledge sharing among team members.
Infra Managed Service Associate
Accenture Solutions Pvt.Ltd
07.2021 - 01.2024
- Company Overview: Insurance Client [vCenter servers, ESXi, Total Server Count (Physical & Virtual) - 4000+]
- Worked on Windows servers of 2008, 2012, 2016, and 2019
- Engaged in configuration management, upgrading CPU, RAM, and domain of the servers
- Conducted server vulnerability assessments and performed monthly patching activities based on server environment classification: QA, Dev-Test, and Production
- Created virtual servers from the vCenter end using OS templates
- Handled various tickets following the ITIL process, including Problem Tickets, Incidents, and Service Tickets
- Participated in pre-CAB and CAB calls from the WINTEL perspective
- Resolved day-to-day Windows server issues, troubleshooting server downtime
- Insurance Client [vCenter servers, ESXi, Total Server Count (Physical & Virtual) - 4000+]
Education
Bachelors of Engineering - Computer Science and Engineering
Rajiv Gandhi College of Engineering and Research
01.2016 - 01.2020
Skills
Windows Server Administration
undefinedTimeline
Windows Administrator
Iris Business Pvt Ltd
10.2024 - Current
Infra Managed Service Associate
Accenture Solutions Pvt.Ltd
07.2021 - 01.2024
Bachelors of Engineering - Computer Science and Engineering
Rajiv Gandhi College of Engineering and Research
01.2016 - 01.2020
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