Govind Joshi

• Working as manager in communication tower and looking TETRA radio communication, Telephony System and MPAS (Mobile Phone Antenna System) for all terminals T3, T2 & T1 Delhi international Airport Limited (DIAL).
• TETRA Radio System: The Motorola Dimetra R8.2 radio trunking system is installed at IGI Delhi Airport along with more than 1500nos of users. The radio communication is backbone for Airport Security agencies like CISF, RAXA, ARFF, AOCC, ATC, Airside operations and other Airlines ground staff to provide smooth communication one to one and in group
• Telephony System: Telephony system consist of Telephony system (PABX), PCS, Voicemail, Visual Auto Attendant, Call recording system, IVRS Solution, Call center solution with more than 2000nos of users including analogue, Digital and IP phones.
• MPAS System: The purpose of the MPAS (Mobile Phone Antenna System) to provide combined mobile wireless networks throughout the terminal buildings of the airport to provide comprehensive continuous radio coverage for cellular services.
• VHF Communication: Handle the VHF communications by using Airband radios ICOM A220, ICOM120 and ICOM N25 for Airside, AOCC and ATC users.

Job Responsibilities

• Maintaining network up time
• Maintenance of TMRS &VHF, Telephony and MPAS systems
• Monthly service review meeting with all stakeholders
• Pending issues to or from users Vendor/Partner (third Party) Escalation Management
• Interface with Business Managers / IT managers of different business for transition issues
• Planning and Execution abilities
• Drive Reviews internally and externally at high levels
• Implementation of all activities as per the Service Definition
• Good communication and negotiation skills
• Monitoring the incident management as per users reported and maintain agreed SLA
• Performing infrastructure change management (CR) with proper IT notification to all concern stakeholders
• Risk Management, mitigation plan and problem Management
• Weekly, Service and Quarterly service review meetings with client
• Presenting day to day highlights & lowlights in DRM (daily review meeting)
• Shift roster management and coordinating with domain leads for operational issue
• Leading the Team, Planning the Resources

Job Responsibilities:

• Maintaining network up time
• Maintenance of TMRS (Trunked Mobile Radio System)
• Monthly reviews with all stakeholders
• Support and maintain Airport FIDS (Flight Information Display System)
• Support and maintain Airport PAVA (Public Address and Voice Alarm) system
• Support and maintain Airport CCTV system
• Pending issues to or from users Vendor/Partner (third Party) Escalation Management
• Knowledge of Service Management standards (e.g
• ITIL) and PMO
• Interface with Business Managers / IT managers of different business for transition issues
• Planning and Execution abilities
• Drive Reviews Internally and Externally at high levels
• Implementation of all activities as per the Service Definition
• Monitoring the incident management as per users reported radio issues at site
• Performing infrastructure change management (CR) with proper IT notification to all concern stakeholders
• Managing teams for radio communications and Mobile Phone System
• Installation, configuration and maintenance of TRSE (Tetra Radio Site Equipment)
• Installation and configuration of Management Control Centre (MCC)
• Monitored overall TETRA n/w through NMT (Network Management Terminal)
• Maintaining Motorola Router & Switches for Dimetra TETRA network
• Provided training on Radio usages (Don'ts & Does) to Airlines and other Airport Staff
• Programming & Installation of Motorola radios
• Leading the Team, Planning the Resources
• Administration and Maintenance of Trunk Mobile Radio System

• Company Overview: (Off Role) On Motorola Project Deputation TMRS
• DIAL (Tetra Radio Communication) in Delhi International Airport Limited
• Delhi Metro Rail Corporation Ltd
• (TETRA Radio Communication) Installation and commissioning of Train radio and its interfaces
• VO12 DMRC Ph1 Train Radio Up-gradation
• Delhi Airport Metro Express Pvt. Ltd. (DAMEPL)
• Special Protection Group (PM Security) & Delhi Police (Motorola APCO system)
• Demo Room system setup
• HMEL Refinery (TETRA system)
• Managing warehouse for service support

Job Responsibilities:

• Provided Operations & Service support for Wireless communication network of various VIP security agencies like SPG, Delhi Police
• Maintenance & Operation of DIAL (T3 IGI & T1D Network), DAMEPL (Reliance Metro Radio Network) & DMRC
• Proficient on Motorola routers & HP Pro-curve switches
• Worked on Motorola Demo Lab for customer Demo's
• Warehouse stock management for maintaining various critical spare required for supporting various customers like SPG, DP, DIAL, DAMEPL and CWG
• Supported PRE- Sales team on technical demo's
• Provided Onsite support & Offsite support to customers
• Installation, commissioning, integration of MTS (TETRA BTS)
• Programming & installation of TETRA wireless radio set (MTP850 & MTM800E)
• Installation & Integration of Dispatcher/CAD system
• Working on MSO (Switching Office) and proficient on ZDS, UCS, Zone controller & NMT
• 24/7 Support and Maintenance of Motorola Radio Digital & Analog Trunking System, area covering Analysis of Alarms, Support and Maintenance of Microwave systems, Antennas, Zone Controller, Network Management system, LAN switches, Routers, Consoles and all other Components in Master Site (MSO) and Repeater Site (MTS)
• Interact with Asia Pacific System Support Center for various technical queries and support
• Provide all the Project Management and Engineering support activities related to the project and the system as assigned by the Project or Program Manager (System Integration Team)
• Interact with various engineering department, field operations, project management and vendors to identify and resolve complex engineering problems and technical issues in a timely manner
• Train Radio testing in DMRC trains and CAD system integrate with DMRC trains database for controller communication over the TETRA radio
• ASTRO Quantar site repeater
• Knowledge of ASTRO25 trunked integrated voice and data system
• Knowledge of ASTRO25 FRU backup and replacement
• Provided support on Nice Voice Logger recording process
• Provided support on PDR3500 Portable repeater

Project: - MCTE (Military College of Telecommunication Engineering) Mhow on wireless network, TETRA (Terrestrial Trunked Radio) in Indian Army Organization

• Maintained network up time for T-Matrix TETRA radio communication
• Installation, configuration, and maintenance of TRSE (Tetra Radio Site Equipment)
• Installation and configuration of Management Control Centre (MCC)
• Monitored overall TETRA n/w through NMS
• Call Records, DGNA, Phone Book and Monitoring, control communication between TETRA subscribers through DISPATCHER
• Maintained Router & Switches for TETRA network
• Installation and configuration of Gateways, Analogue Telephony Gateway, VHF gateway, Data Gateway (Create incoming calls in N/W place of server and Dial-up connection in the client machine)
• Integrate TETRA with Army Exchange PABX and Nortel 11c Exchange through Analogue Telephony Gateway using NMS card
• Installation and configuration of Nortel WLAN Security Switch 2360 and design WLAN network through Access Point 2330
• Provided training to Army Officers
• Programming & Installation of Supera Radios, HYT Radios