GOVINDARAJULU BARATAM
Hyderabad
Summary
A result-oriented professional with 17 years of Firewall implementation/operations/support, Endpoint Security implementation/operations/support, Information Security Operations and Infrastructure Management.
Overview
18
18
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
6
6
Languages
Work History
IT Manager/Head
Venkanna Software Services Private Limited
05.2025 - Current
- Managing IT Infrastructure of the company
- Fulfilling stake holders requirement
- Team Handing
- Vendor Management
- Interacting clients
- Managing IT security Operations
- Involving expansion of sales in IT Infrastructure related
- Reviewing SCS documentation
- Preparing shift rosters, SOPs, MOPs, KB articles
- Resource allocation
- Risk and compliance
- Application performance management
- Attending trainings
- Reviewing SOWs
- SDLC overview
IT Manager/Head
Venkanna Software Services Private Limited
05.2025 - Current
- Managing IT Infrastructure of the company
- Fulfilling stake holders requirement
- Team Handing
- Vendor Management
- Interacting clients
- Managing IT security Operations
- Involving expansion of sales in IT Infrastructure related
- Reviewing SCS documentation
- Preparing shift rosters, SOPs, MOPs, KB articles
- Resource allocation
- Risk and compliance
- Application performance management
- Attending trainings
- Reviewing SOWs
- SDLC overview
Senior consultant (Techno Functional)/Project Manager
Infosys
04.2018 - 03.2025
- Played role L2.5 level in Paloalto firewall in operations/support/implementation/Troubleshooting
- Worked on Paloalto IPS and IDS devices
- Played role Offshore Cybersecurity Operations Manager for two clients period from Jan2021 to Sep2023.
- Playing role as Subject Matter Expert in TrendMicro Products like OfficeScan 11/XG, Apex, CrowdStrike Antivirus Portal Protect, Deep Security for Linux, Server Protect for Storage Filers, Portable Security.
- Involving Security Operations/Functional Activities at Offshore
- Handling team size of 100 including Offshore/Onsite members
- Involving Quality Audit internally
- Managing the team
- ArcSight SIEM operations/support and implementation
- Attending Daily Sync Up calls/Scrum
- Weekly/bi-weekly/monthly meeting with the team
- Attending calls Weekly with client
- Involving Technical troubleshooting when there is my involvement, planning and suggesting the team to fix the issues
- Have Experience on SIEM(Splunk), Vulnerability Management (Nexpose, Rapid7),SOAR(Splunk Phantom)
- Have experience in ProofPoint (Email Security), Mobile Iron( Mobile Device Management)
- Involving Certificate management of internal/external(Digicert)
- Experience in ticketing tool ServiceNow
- Attending Ticket Quality Review
- Experience IAM (Microsoft Azure) support and operations
- Attending Change Advisory Boarding meetings
- Played role Offshore Cybersecurity Operations Manager for two clients
- Handled Complex/Major technical issues
- Experience in Firewall, Panorama
- Tracking the firewall auditing AV/patch updates
- Involving monthly SLA/Inventory activities monthly
- Involving Incident/Service handling meetings
- Coordinating cross towers if there is any need/requirement
- Involving Offboarding/Onboarding related requests
- Preparing Dashboards in ServiceNow
- Working on configuring scheduled reports in ServiceNow
- Configuring Kanban Visual Task boarding for easy tracking/monitoring purpose
- Having experience in preparing SOPS/MOPs/KB articles/
- Working on virus/malware/suspicious investigation to remediate
- Involving on preventive actions of suspicious traffic/malicious infections
- Following incident following procedures
- Taking proactive measures for Ransomware/Embargo countries logs
- Checking and investigating brute force attacks
- Analyzing/Investigating threat logs
- Whitelisting various various legitimate applications in TrendMicro
- Preparing shift rosters for the team
- Involving security Audit and Forensic investigation
- Experience in Infrastructure Security Operations
- Operations Support for Fortigate, PaloAlto Firewall/IPS, Cisco FTD, CheckPoint, F5 and Forcepoint firewalls, Pulse SSL VPN, Cisco ISE, Imperva, Zscaler(ZPA and ZIA)
- Working on the KPIs
- Preparing WSR and MSRs
- Experience in Hybrid Setup of Firewall/IPS
- IOS up gradation in Firewalls/IPS devices
- Preparing KB articles for the team
- Configuring splunk searching and reporting modules, knowledge objects, administration, Add-ons, Dashboards, Clustering and forwarder management
- Designing and maintaining production-quality splunk dashboards
- Developed splunk dashboards, searches and reporting to support various internal clients in Security IT operations and application development
- Splunk enterprise deployments and enabled continuous integration on as part of configuration management.
- Experience SOC operations, working on SIEM
- Worked on security solutions (SIEM) that enable organizations to detect, respond and prevent these threats by providing valuable context and visual insights to help you make faster and smarter security decisions.
- Configured and developed complex dashboards and reports in Splunk.
- Involving Zero Trust Network Security Assessment, working on the proposals, Reviewing the artifacts and NIST assessment as well
- PKI Certificate Management
- Hands on experience in Azure Cloud Security
- Hands on experience in threat hunting
- Aware of GRC process
- PKI(CCA, DSC) support/Implementation/operations
- Having basic knowledge Arbour DDOS tool
- Hands on experience in Algosec (firewall Implementation/Planning automated task) tool
- Have been managed 3 projects (2 German and 1 USA) as project manager in cybersecurity/Information security Operations/implementation/Migration (SIEM,SOAR Zscaler and Firewall Monitoring/Operations/Support) at Offshore in period of 6 years.
- Change Management
- Risk and Compliance management
- Business continuity
- BAU Coverage and operations
- Capacity planning
- Resource Management
- Resource on boarding
- Documentations like SLAs/MSA/SOW/MSR/WSR/KPI
Senior consultant (Techno Functional)/Project Manager
Infosys
04.2018 - 03.2025
- Played role L2.5 level in Paloalto firewall in operations/support/implementation/Troubleshooting
- Worked on Paloalto IPS and IDS devices
- Played role Offshore Cybersecurity Operations Manager for two clients period from Jan2021 to Sep2023.
- Playing role as Subject Matter Expert in TrendMicro Products like OfficeScan 11/XG, Apex, CrowdStrike Antivirus Portal Protect, Deep Security for Linux, Server Protect for Storage Filers, Portable Security.
- Involving Security Operations/Functional Activities at Offshore
- Handling team size of 100 including Offshore/Onsite members
- Involving Quality Audit internally
- Managing the team
- ArcSight SIEM operations/support and implementation
- Attending Daily Sync Up calls/Scrum
- Weekly/bi-weekly/monthly meeting with the team
- Attending calls Weekly with client
- Involving Technical troubleshooting when there is my involvement, planning and suggesting the team to fix the issues
- Have Experience on SIEM(Splunk), Vulnerability Management (Nexpose, Rapid7),SOAR(Splunk Phantom)
- Have experience in ProofPoint (Email Security), Mobile Iron( Mobile Device Management)
- Involving Certificate management of internal/external(Digicert)
- Experience in ticketing tool ServiceNow
- Attending Ticket Quality Review
- Experience IAM (Microsoft Azure) support and operations
- Attending Change Advisory Boarding meetings
- Played role Offshore Cybersecurity Operations Manager for two clients
- Handled Complex/Major technical issues
- Experience in Firewall, Panorama
- Tracking the firewall auditing AV/patch updates
- Involving monthly SLA/Inventory activities monthly
- Involving Incident/Service handling meetings
- Coordinating cross towers if there is any need/requirement
- Involving Offboarding/Onboarding related requests
- Preparing Dashboards in ServiceNow
- Working on configuring scheduled reports in ServiceNow
- Configuring Kanban Visual Task boarding for easy tracking/monitoring purpose
- Having experience in preparing SOPS/MOPs/KB articles/
- Working on virus/malware/suspicious investigation to remediate
- Involving on preventive actions of suspicious traffic/malicious infections
- Following incident following procedures
- Taking proactive measures for Ransomware/Embargo countries logs
- Checking and investigating brute force attacks
- Analyzing/Investigating threat logs
- Whitelisting various various legitimate applications in TrendMicro
- Preparing shift rosters for the team
- Involving security Audit and Forensic investigation
- Experience in Infrastructure Security Operations
- Operations Support for Fortigate, PaloAlto Firewall/IPS, Cisco FTD, CheckPoint, F5 and Forcepoint firewalls, Pulse SSL VPN, Cisco ISE, Imperva, Zscaler(ZPA and ZIA)
- Working on the KPIs
- Preparing WSR and MSRs
- Experience in Hybrid Setup of Firewall/IPS
- IOS up gradation in Firewalls/IPS devices
- Preparing KB articles for the team
- Configuring splunk searching and reporting modules, knowledge objects, administration, Add-ons, Dashboards, Clustering and forwarder management
- Designing and maintaining production-quality splunk dashboards
- Developed splunk dashboards, searches and reporting to support various internal clients in Security IT operations and application development
- Splunk enterprise deployments and enabled continuous integration on as part of configuration management.
- Experience SOC operations, working on SIEM
- Worked on security solutions (SIEM) that enable organizations to detect, respond and prevent these threats by providing valuable context and visual insights to help you make faster and smarter security decisions.
- Configured and developed complex dashboards and reports in Splunk.
- Involving Zero Trust Network Security Assessment, working on the proposals, Reviewing the artifacts and NIST assessment as well
- PKI Certificate Management
- Hands on experience in Azure Cloud Security
- Hands on experience in threat hunting
- Aware of GRC process
- PKI(CCA, DSC) support/Implementation/operations
- Having basic knowledge Arbour DDOS tool
- Hands on experience in Algosec (firewall Implementation/Planning automated task) tool
- Have been managed 3 projects (2 German and 1 USA) as project manager in cybersecurity/Information security Operations/implementation/Migration (SIEM,SOAR Zscaler and Firewall Monitoring/Operations/Support) at Offshore in period of 6 years.
- Change Management
- Risk and Compliance management
- Business continuity
- BAU Coverage and operations
- Capacity planning
- Resource Management
- Resource on boarding
- Documentations like SLAs/MSA/SOW/MSR/WSR/KPI
Consultant
Objectwin Technologies
10.2017 - 04.2018
- Paloalto firewall support and operations L2.5 Level
- Worked on Paloalto IPS and IDS devices
- Endpoint Security Operations
- Cybersecurity Operations
- Project Management Activities
- Internal Quality Audit
- Infrastructure Security operations
- PKI support and operations
- Interaction with client
- Reviewing SOWs
- PKI(CCA, DSC) support/Implementation/operations
- Documentation Review
Consultant
Objectwin Technologies
10.2017 - 04.2018
- Paloalto firewall support and operations L2.5 Level
- Worked on Paloalto IPS and IDS devices
- Endpoint Security Operations
- Cybersecurity Operations
- Project Management Activities
- Internal Quality Audit
- Infrastructure Security operations
- PKI support and operations
- Interaction with client
- Reviewing SOWs
- PKI(CCA, DSC) support/Implementation/operations
- Documentation Review
Lead Systems
Software Paradigms InfoTech (SPI)
01.2017 - 06.2017
- Paloalto Firewall support and operations L2 Level
- Worked on paltoalto IPS and IDS devices
- Infrastructure Security Operations
- Email Security
- PKI support and Operations
- Proxy support and operations
- Endpoint Security
Lead Systems
Software Paradigms InfoTech (SPI)
01.2017 - 06.2017
- Paloalto Firewall support and operations L2 Level
- Worked on paltoalto IPS and IDS devices
- Infrastructure Security Operations
- Email Security
- PKI support and Operations
- Proxy support and operations
- Endpoint Security
IT support Engineer
New Al Ra'ed Information Technology
05.2014 - 04.2016
- Paloalto firewall support and operations L2
- Experience in Paloalto IPS and IDS devices
- Print Security Management service
- Role played IT support
- PKI Operations
- Project Management activities
- Endpoint Security
IT support Engineer
New Al Ra'ed Information Technology
05.2014 - 04.2016
- Paloalto firewall support and operations L2
- Experience in Paloalto IPS and IDS devices
- Print Security Management service
- Role played IT support
- PKI Operations
- Project Management activities
- Endpoint Security
System/Network Administrator
St. John's Research Institute
05.2007 - 05.2014
- Paloalto Firewall L2 level support, Implementation and Operations
- Worked on Paloalto IPS and IDS devices
- Endpoint security
- System/Network administration
- Server Administration
- Desktop support
- Documentation
- Lead role played
System/Network Administrator
St. John's Research Institute
05.2007 - 05.2014
- Paloalto Firewall L2 level support, Implementation and Operations
- Worked on Paloalto IPS and IDS devices
- Endpoint security
- System/Network administration
- Server Administration
- Desktop support
- Documentation
- Lead role played
Education
MBA - Information Systems
Sikkim Manipal University
B.Sc. - Computer Science
Andhra University
Intermediate (+2) - Maths, Physics and Chemistry
Board of Intermediate Education
Advanced Diploma - Computer Hardware, Networking
Skills
- Firewall operations
- Endpoint security operations
- Infrastructure support
- Offshore security Operations
- ArcSight SIEM operations
- Functional management
- Project management
- Preparing monthly reports
- SIEM operations
- SOAR Operations
- Vulnerability Management Operations
- IAM support
- Using UEBA cybersecurity approach
- Ticketing management
- Security Zero Trust assessment
- Client interaction
- Information Security knowledge
- Cybersecurity Design
- Cybersecurity Architecture
- Conducting meetings
- Zscaler operations
- MS DLP support
- VPN support
- Problem Management
- Change Management
- Issue solving
- Root Cause Analysis
- EDR experience
- KPI management
- PKI support
- Recruitment involvement
- CASB policy implementation
- Cybersecurity Architecture experience
- Firewall support
- DDOS knowledge
- Threat modeling
- Threat hunting
- GRC policies
- Information security governance
- VAPT experience
- Red team knowledge
- Blue team knowledge
- AWS cloud security
- Lead SOC teams
- Track & report SOC KPIs
Certification
Professional Development Program in St. John's Emmaus Tuberculosis Research Initiatives (SETRI Project), Basic Clinical Research, AZ-900: Microsoft Certified, Azure Fundamentals, AZ-500: Microsoft Certified, Azure Security Engineer Associate, ITIL Foundation Course, Palo Alto EDU-010, Pal Alto Networks Certified Network Security Engineer (PCNSE), Symantec Sales Expert, Symantec Sales Expert+, Kanban Certification, Infosys Internal Certification-Cyber Security Professionals, Checkpoint Certified Security Administrator R80 (156-215.80), Cloud Security services, Networking Fundamentals Security, Infrasecurity Fundamentals, Splunk Power User Certification, Pursuing Certified Information Security Manager Certification (CISM) and PMP, MCSE (Microsoft Certified Systems Engineer), Microsoft Windows Server 2003, HP Sales Certified - Printing and Computing Services in 2015
Personal Information
- Passport Number: Z6118508
- Religion: Hindu
- ID Type: Passport
- ID Number: Z6118508
- Date of Birth: 1983-06-01
- Marital Status: Married
Onsite Experience
- National Bank Of Abu Dhabi, New Al Ra'ed Information Technology, Abu Dhabi, UAE, 2014-05-01, 2016-04-30, Endpoint security, Managed Print security services and IT Support Engineer
- First Abu Dhabi Bank, Infosys, Abu Dhabi, UAE, 2024-05-01, 2024-11-30, Security Operations/Firewall Operations Lead
It Process Related
- Preparing SOPs/MOPS/KB Articles when it requires.
- Preparing for IT external and internal audit
- Process documents
- Preparing SOWs
- Reviewing SLAs/OLA/MSAs
- Reviewing NDAs
- Involving quality related work
- Playbooks, run books, automation workflows
Additional Responsibilities
- Playing role as Interview panel, coordination with Technology Delivery Centre, Centre of Excellence
- Involving Internal quality audit
- Knowledge sharing sessions
Ticketing Tools
- Freshdesk admin
- ServiceNow
- ITSM Hp
- Jira (IRR)
- Archer (RCSA)
- Agile, Scrum, Kanban Waterfall methodologies
Onsite Opportunity
2.5 years, One of the largest bank in UAE
Clients Industries
- Semiconductor
- Cars
- Wind Power Manufacturing
- Banking
- Finance
- Health care
- Dairy
Timeline
IT Manager/Head
Venkanna Software Services Private Limited
05.2025 - Current
IT Manager/Head
Venkanna Software Services Private Limited
05.2025 - Current
Senior consultant (Techno Functional)/Project Manager
Infosys
04.2018 - 03.2025
Senior consultant (Techno Functional)/Project Manager
Infosys
04.2018 - 03.2025
Consultant
Objectwin Technologies
10.2017 - 04.2018
Consultant
Objectwin Technologies
10.2017 - 04.2018
Lead Systems
Software Paradigms InfoTech (SPI)
01.2017 - 06.2017
Lead Systems
Software Paradigms InfoTech (SPI)
01.2017 - 06.2017
IT support Engineer
New Al Ra'ed Information Technology
05.2014 - 04.2016
IT support Engineer
New Al Ra'ed Information Technology
05.2014 - 04.2016
System/Network Administrator
St. John's Research Institute
05.2007 - 05.2014
System/Network Administrator
St. John's Research Institute
05.2007 - 05.2014
B.Sc. - Computer Science
Andhra University
Intermediate (+2) - Maths, Physics and Chemistry
Board of Intermediate Education
Advanced Diploma - Computer Hardware, Networking
MBA - Information Systems
Sikkim Manipal University
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