Gowhar Majeed
Associate Director
Bangalore,KA
Summary
Accomplished Infrastructure Architect with over 20 years of progressive IT experience in designing, deploying, and managing high-performance, high-availability enterprise systems, cyber resiliency, and operational automation. Proven expertise in SAN and storage technologies, data centre operations, cloud infrastructure, and cybersecurity. Demonstrated success in leading complex IT transformations including Compute / Network /Storage consolidation, data migration, virtualization, and private cloud implementations. Strong cross-functional collaboration and leadership abilities with a focus on aligning technology with business outcomes. Proven success in driving enterprise-wide digital transformation, aligning IT strategy with business goals, and delivering scalable technology solutions. Deep expertise in cybersecurity, infrastructure modernization, cloud adoption, data governance, and agile methodologies.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Associate Director - Infrastructure Architect
IBM/Kyndryl India
Bangalore
11.2018 - Current
- Architected large-scale storage solutions for UK cloud service provider, supporting over five petabytes of capacity.
- Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
- Implemented innovative solutions for difficult problems encountered by the department.
- Provided guidance and support to staff in order to maximize their performance.
- Designed IBM Storage as Service private cloud solutions for block, file, and object storage.
- Oversaw transition of Enterprise Splunk IT infrastructure for 100,000+ endpoints.
- Developed hybrid and distributed migration strategies for Enterprise Splunk.
- Provided SAN architectural support and solution design for disaster recovery initiatives.
- Introduced agile practices to enhance team performance and revamped talent acquisition strategies.
- Created management storage tooling designs, including VMware, EMC , Linux, Windows, and IP networking.
- Educated new architects on architectural methods and certifications, fostering a culture of continuous learning.
- Collaborated with other departments to ensure successful implementation of new technologies or upgrades.
- Maintained up-to-date documentation on all IT systems, processes, and procedures.
- Coordinated with vendors for the purchase of IT equipment and services.
Lead Infrastructure Architect
IBM India
04.2014 - 11.2018
- Led two architect teams to design and deploy IBM's Automation Services for multiple UK clients.
- Developed solutions utilizing Windows technologies, storage, networking, virtualization, and IBM P-series technology.
- Designed high-level technical architectures for complex storage and Backup and Recovery projects across over 40 UKI accounts.
- Architected and delivered a comprehensive digital transformation roadmap.
- Directed a complex SAN migration project for multi-tenant shared services over two years.
- Managed migration and consolidation of legacy storage infrastructure across Warwick and Portsmouth Data Centres, encompassing over 2PB of storage.
- Implemented continuous compliance checks and server lifecycle management across multiple UKI accounts.
- Facilitated knowledge sharing by engaging in best practices discussions and managing weekly Design Authority calls.
India SME UKI - SAN/Storage
IBM India
Bangalore
08.2008 - 04.2014
- Managed technical relationships with resource, customer contacts, and managers across 14 accounts.
- Provided training sessions for new employees at the SME.
- Managed customer relations by responding promptly to inquiries, complaints, and feedback.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
- Configured and installed IBM Total Storage systems including DS 4100, DS 4300, DS8100, and DS8300.
- Allocated, deallocated, and expanded volumes for DS8000 utilizing CLI and GUI interfaces.
- Executed IBM SVC remote management and performed mirroring for SVC and DS8000.
- Administered HP - 3PAR systems with high-level expertise.
- Installed and configured IBM SAN switches to enhance connectivity.
- Mentored Data Centre delivery teams through training sessions as required.
- Provided technical insights to architects, compliance teams, and project managers during solution development.
Storage Support Engineer
HP Global soft Limited
Bangalore
04.2007 - 08.2008
- Delivered remote support for HP storage products, enhancing customer satisfaction and operational efficiency.
- Installed, configured, and troubleshot MSA1000 and MSA1500 storage devices.
- Managed installation, configuration, and troubleshooting of HP NAS DL100, DL380, and DL580 storage servers.
- Oversaw installation, configuration, and troubleshooting of HP MSL 5000 and 6000 series tape libraries.
- Configured and resolved issues with HP Network Switch Routers (NSR), Brocade, and Cisco switches.
Technical Support Engineer
Frontier Business Systems Pvt Ltd
12.2003 - 04.2007
- Directed team of support engineers, significantly enhancing operational efficiency.
- Installed and tested operating systems, applications, updates, and patches.
- Configured and troubleshot IBM x-series servers, IBM Netfinity servers, and IBM Blade Centres.
- Deployed Microsoft Active Directory, DNS, and DHCP services to ensure network functionality.
Education
Diploma - Electrical & Electronics Engineering
PVP Polytechnic
Bangalore, IndiaSkills
- Global IT strategy and leadership
- Vendor coordination
- Knowledge sharing
- Decision-making
- Cloud infrastructure transformation
- Digital innovation and automation
- Enterprise architecture and governance
- Cybersecurity and risk management
- Agile and DevOps methodologies
- Budgeting and cost optimization
- Vendor management and stakeholder engagement
- Solution architecture
- Technical solution design
- Strategic partnerships
- Consulting expertise
- IT strategy development
- IT management practices
- Solution integration and strategy
Certification
- Microsoft: Azure Solutions Architect Expert | AZ-900 | AZ-400 | AZ-500 | AZ-700 | SC-100 | SC-300
- AWS: Cloud Practitioner | AI Practitioner | Associate
- Google Cloud: Associate Cloud Engineer | Professional Cloud Architect | Associate Network Professional
- RedHat: RHCSA 8.0 | RHCE 8.0 | OpenShift 4.5 | Ceph Storage Specialist
- Fortinet: Certified Fundamentals Cybersecurity
- Cribl: Certified User
- Aviatrix: Multicloud Network Associate
- Pure Storage: FlashArray & FlashBlade Architect Associate, Pure Platform Solution Associate
- Nutanix: Certified Associate 6 | Professional - Unified Storage 6
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Director - Infrastructure Architect
IBM/Kyndryl India
11.2018 - Current
Lead Infrastructure Architect
IBM India
04.2014 - 11.2018
India SME UKI - SAN/Storage
IBM India
08.2008 - 04.2014
Storage Support Engineer
HP Global soft Limited
04.2007 - 08.2008
Technical Support Engineer
Frontier Business Systems Pvt Ltd
12.2003 - 04.2007
Diploma - Electrical & Electronics Engineering
PVP Polytechnic
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