Gowtham Chidambaranathan
Chennai
Summary
Personable and strategic with knack for building strong client relationships and driving satisfaction. Possesses in-depth understanding of market trends and client needs, and excels in data analysis and project management. Dedicated to delivering impactful solutions that enhance client outcomes and business growth.
Overview
3
3
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Senior Client Partner
Access Healthcare
07.2024 - Current
- Implemented effective client retention strategies for sustained revenue generation.
- Streamlined internal processes, resulting in improved efficiency and increased productivity.
- Enhanced revenue growth by identifying and pursuing new business opportunities.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Developed strong relationships with key clients, leading to repeat business and long-term partnerships.
- Achieved high client satisfaction by providing tailored solutions and exceptional service.
Associate
Guidehouse
05.2022 - 07.2024
- As an AR typically involves managing and tracking incoming payments, resolving billing issues, and verifying eligibility maintaining accurate financial records
- It may also include communicating with clients regarding outstanding payments and collaborating with other departments to ensure financial accuracy
- Develop and manage Standard Operating Procedures (SOPs) for various AR processes, ensuring compliance and efficiency.
- Conduct regular client meetings to discuss account status, address concerns, and provide updates on outstanding issues.
Education
Bachelor of Engineering - Computer Science
Hindusthan Engineering College
Coimbatore, India 04.2001 -
Diploma - Computer Engineering
Hindusthan Institute of Technology
01.2017 - 01.2020
Higher secondary - undefined
PKD Matric Higher Secondary School
01.2014 - 01.2016
Skills
Customer satisfaction
Certification
Computer Hardware Maintenance (college course)
Currentresidence
Chennai, Tamil Nadu
Personal Information
- Date of Birth: 09/01/01
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Rcmexperience
- Conduct regular client meetings to discuss account status, address concerns, and provide updates on outstanding issues.
- Interact with U.S. clients from India to address their concerns, provide status updates, and ensure seamless communication and service delivery.
- Analyze denial trends and develop strategies to reduce denial rates and optimize reimbursement processes.
- Utilize data analytics to identify areas for improvement in the revenue cycle, leading to enhanced financial outcomes.
Badminton
Regularly participate in local badminton tournaments, enhancing team spirit, strategic thinking, and physical endurance.
Timeline
Senior Client Partner
Access Healthcare
07.2024 - Current
Associate
Guidehouse
05.2022 - 07.2024
Diploma - Computer Engineering
Hindusthan Institute of Technology
01.2017 - 01.2020
Higher secondary - undefined
PKD Matric Higher Secondary School
01.2014 - 01.2016
Bachelor of Engineering - Computer Science
Hindusthan Engineering College
04.2001 -
Computer Hardware Maintenance (college course)
Platform and Network Architecture (online course)
Introduction to Graphic Design with Photoshop (online course)
Power BI (in progress)
Data Scientist (in progress)
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