Summary
Overview
Work history
Education
Skills
Projects
Hobbies And Interest
Timeline
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Gowtham Jeyjode

Bengaluru,India

Summary

To be an integral part of a growth-oriented organization and work in a challenging and dynamic environment. To Contribute to the development of the organization that I represent and serve while concurrently upgrading my skills and knowledge.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Customer Support Executive

Scottish widows | Lloyds Banking group
Edinburgh, UK
2024.09 - 2025.10
  • Executed administrative and customer support operations efficiently.
  • Managed the administration pension schemes and sensitive client data accurately
  • Resolved customer and internal support tickets promptly
  • Maintained organized records and streamlined daily workflows.

Takeaway Manager

Tony Macaroni
Dunfermline, UK
2023.06 - 2024.07
  • Managed day-to-day operations of the takeaway.
  • Supervised a team of six employees, including hiring, training, and performance evaluation.
  • Maintaining accurate financial records and reports.
  • Implemented marketing strategies, such as promotions and social media campaigns, to boost sales

contact: Gabi GM(dunfermline@tonymacaroni.co.uk)

Sortation operative

Amazon
Dunfermline
2022.11 - 2023.01
  • Maintained high accuracy levels in sorting operations
  • Operated in a fast-paced, high-volume work environment.

Business Executive

Extra Marks
Bangalore, India
2021.03 - 2021.09
  • Drove sales effectively and took the business forward.
  • Conducted product demonstrations and presentations to potential clients, highlighting key features and benefits
  • Delivered exceptional customer service, addressing client inquiries and resolving issues promptly.

Education

MSc International HRM - Human Resources

Napier University
Edinburgh, UK
2022.01 - 2023.04

Bachelor of Business Administration - Business Studies

Dayananda Sagar Institutions
Bangalore, BLR
2017.08 - 2020.10

Skills

  • MS Office
  • Customer Service Excellence
  • Pension Administration
  • Financial Record Management
  • Administrative Support
  • Team Leadership & Supervision
  • Operational Efficiency
  • Communication Skills

Projects

Retail Intelligence – Predictive Retail Analytics Platform
  • Co-developed a UK-focused retail intelligence platform using predictive analytics and anomaly detection to help independent retailers reduce shrinkage, optimise inventory, and improve operational decision-making.
Employee Turnover in the Banking Industry – Central Bank of India
  • Conducted research and analysis on employee turnover factors and retention strategies within the banking sector.

Hobbies And Interest

  • Fitness
  • Hiking
  • Socializing
  • Badminton/ Cricket

Timeline

Customer Support Executive

Scottish widows | Lloyds Banking group
2024.09 - 2025.10

Takeaway Manager

Tony Macaroni
2023.06 - 2024.07

Sortation operative

Amazon
2022.11 - 2023.01

MSc International HRM - Human Resources

Napier University
2022.01 - 2023.04

Business Executive

Extra Marks
2021.03 - 2021.09

Bachelor of Business Administration - Business Studies

Dayananda Sagar Institutions
2017.08 - 2020.10
Gowtham Jeyjode