G R MANJUNATH
Bengaluru
Summary
Dynamic sales professional with a proven ability to exceed targets and foster strong client relationships. Expertise in customer service and teamwork drives revenue growth while maximizing customer satisfaction. Committed to embracing new challenges and supporting team success in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Sales & Operations Associate
Funstay Services Private Limited
Bengaluru
12.2023 - Current
- Maintaining strong, long-term customer relationships by understanding travel preferences, and consistently exceeding client expectations.
- Addressing and resolving client inquiries regarding travel plans, destinations, bookings, and related services.
- Managing bookings for flights, accommodations, transportation, and tours, ensuring all arrangements are confirmed, accurate, and meet client requirements.
- Providing guidance and support throughout the visa application process, ensuring all necessary documentation and requirements are met for a smooth travel experience.
- Handled client inquiries regarding travel plans, destinations, bookings, and related services.
- Managed bookings for flights, accommodations, transportation, and tours, ensuring all arrangements were confirmed, accurate, and met client requirements.
- Coordinated and managed group tours to international destinations, such as Thailand and Oman, ensuring seamless travel experiences for clients.
- Assisted clients with Schengen visa applications, guiding them through the documentation and application process for a smooth travel experience.
- Handled all aspects of sales and operations, ensuring efficient execution of travel arrangements, and high customer satisfaction.
- Provided travel-related recommendations and solutions tailored to client needs, improving the overall customer experience.
- Monitored customer feedback, and provided ongoing support to ensure satisfaction throughout the travel experience.
Education
Bachelor of Hotel Mangement - Hotel Management
Bengaluru City University
Bengaluru09-2023
Skills
- Booking management
- Customer relationship management
- Visa application assistance
- Travel coordination
- Client inquiries resolution
- Client satisfaction monitoring
- Group tour coordination
- Sales strategy development
- Attention to detail
- Tour planning
- Microsoft Excel
- Microsoft Word proficiency
- Sales operations
Languages
Kannada
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Timeline
Sales & Operations Associate
Funstay Services Private Limited
12.2023 - Current
Bachelor of Hotel Mangement - Hotel Management
Bengaluru City University
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