Gufran Ullah Khan
Faridabad
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Area Sales Manager
Vaco Binary Semantics (Google Pay)
2024.07 - Current
- Successfully overseeing the performance of 70 on-ground FOS and providing leadership to a team of 7 TL across Gurgaon, Faridabad, South & West Delhi.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Demonstrated strong management skills in the handling of product New Acquisition and Sound Pod.
- Implemented innovative approaches for increasing brand awareness among target audience.
- Managed a team of sales representatives in order to achieve maximum results.
- Monitored performance of sales representatives against goals set by management.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Interacted regularly with senior management to discuss current strategies and future plans.
- Planned, developed and implemented sales strategies in an assigned region.
- Created detailed reports on regional sales performance for management review.
- Conducted market research to identify customer needs and trends.
- Analyzed sales data to determine areas of improvement for the organization.
- Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Identified prospects to build new business partnerships and pipelines.
- Monitored sales team performance and provided effective training to help each reach targets.
- Provided detailed sales reports and revenue forecasts to senior management.
- Developed and executed strategic sales plans to achieve regional sales targets and expand customer base.
- Hired and motivated high-performing sales team.
- Led, trained, and mentored a team of sales professionals, enhancing their skills and performance.
- Set individual sales targets with sales team, aligning with company objectives.
Team Manager
Paytm
2022.09 - 2024.06
- Oversaw and coordinated the activities of up to 40 employees while supporting the work of two RKAMs.
- Oversaw branch operations of ICICI, AU Bank, Jana Bank, and Saraswat Bank across 200 plus locations in Delhi NCR & U.P region.
- Oversaw the activities of two RKAM personnel in establishing relationships with Bank Merchants, High Potential and Retail merchants to facilitate their adoption of payment acceptance methods such as wallet/UPI, Sound Box, Loan conversion and EDC.
- Generated increased revenue by effectively developing new alliances and successfully promoting products and services to existing merchants at alliance bank.
- Successfully instructed direct repartee on how to effectively cross-sell various products including Shop Insurance, Vehicle Insurance, Credit Cards, BPOS, Store Cash Credit Card.
- Met monthly quotas consistently while implementing effective strategies to achieve targets for SB, EDC, Health Insurance, Motor Insurance,and Store Cash.
- Collaborated with HR and external market consultant to ensure effective hiring of manpower for enhancing team performance.
Solutions Manager
Pine Labs Private Limited
2021.05 - 2022.09
- Responsible for overseeing daily activities at multiple branches (250+) of ICICI, SBI, and Kotak Mahindra Bank in the Delhi NCR & U.P. region.
- Ensured effective knowledge transfer to all bank staff through training programs.
- Built strong partnerships with the Alliance Bank, actively seeking out opportunities for growth and driving new business initiatives.
- Partnered with clients and sales teams to design, implement, and oversee successful sales plans that achieved both higher product sales volumes and customer contentment.
- Implementing effective strategies to increase revenue and improve market penetration through direct cross-selling engagements.
- Created, developed, and maintained “sell with” strategies, plans, and actions with key Alliance Partners across various routes to market
Team Lead
Paytm
2018.10 - 2021.05
- Responsible for the development and training of assigned manpower.
- Managed a team of 10-15 on-roll personnel responsible for directly engaging with merchants to facilitate payment acceptance methods such as wallet, POS machine insurance, and loan conversion.
- Identified and developed potential markets for commerce products while effectively managing the sales force to achieve monthly revenue targets.
- Successfully cultivated relationships with 1700 key accounts, maximizing transaction value.
- Consistently delivered on spread targets for OB, SoundBox, Insurance, and EDC machines.
Franchise Manager
Bharti Airtel Limited
Allahabd
2015.10 - 2018.08
- Executed channel management tasks with proficiency.
- Overseen operations for a network of 70 stores across Allahabad and Jhansi.
- Maintained records of all activities related to franchising operations including contracts, royalties, fees.
- Reviewed complaints from customers about service quality at various locations.
- Provided guidance on legal issues related to franchising agreements.
- Developed systems to track inventory levels at each location ensuring optimal stock levels are maintained.
- Analyzed customer feedback to determine areas of improvement for individual locations.
- Assisted with developing promotional campaigns targeted at increasing sales across all stores.
- Monitored financial performance of all franchises in the network.
- Cultivated relationships with existing franchise owners to ensure compliance with brand standards.
- Identified potential new franchisees and conducted due diligence reviews.
- Managed the development of operations manuals and training programs for new franchises.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Territory Sales In Charge
Team Lease Pvt. Ltd. For Telenor India Pvt.Ltd
Kanpur
2014.08 - 2015.10
Team Leader
Reliance Communication Pvt. Ltd
Lucknow
2014.02 - 2014.07
Business Coordinator
R.K.Associates Pvt. Ltd.
2010.02 - 2013.12
Project Coordinator
LG Electronics Pvt.Ltd
2007.06 - 2009.12
Education
MBA - HR & Finance
Subharti University
Meerut2014-12
B.Tech - Electronics & Communications
Institute of Engineering & Technology
Agra2006-08
Skills
- Business to Business (B2B)
- Team leadership.
- Team management.
- Business Development.
- Team building.
- Bank Relationship Management.
- Channel Relationship Management.
- New Client Acquisitions.
- Partnership Development
- KPI Tracking
- Relationship Building
Affiliations
- Interested in watching cricket and love Cooking.
Accomplishments
- Paytm-Within 1 year got awarded with best & No 1 Employee PAN India.
- Pinelabs-Closed Project of UPPCL with 500 no’s Card Swapping Machines.
- Closed project of Amrita Hospital (Asia’s largest multispecialty hospital & inaugurated by Mr.P.M-India) Faridabad with 50 no’s of Card swapping machines.
- Paytm-Won appreciation for on boarded 450 Merchant in a day after 2 months of joining.
- Paytm-Won appreciation for achieving Insurance month target in 10 days for continuous 3 months.
- Paytm-Recognized in town hall for first sale & 10 no’s EDC in Faridabad on launching day.
- Telenor-Awarded As a Best UP East Franchise Manager Dec 15.
- Telenor-Part of Guinness World record , awarded by CBH July 16.
- Telenor-Won Josh Unlimited Contest Target based (Rank 1 –UP EAST Mar 17).
- Telenor-Won National Contest ‘De Ghuma ke’( Vanity ,Tertiary based Contest May 17).
- Telenor-Awarded as a Best Franchise Manager Circle level (Nov 17).
- LG Electronics-Closed 8 Project in a Month which was pending Since 1 year.
References
References available upon request.
Timeline
Area Sales Manager
Vaco Binary Semantics (Google Pay)
2024.07 - Current
Team Manager
Paytm
2022.09 - 2024.06
Solutions Manager
Pine Labs Private Limited
2021.05 - 2022.09
Team Lead
Paytm
2018.10 - 2021.05
Franchise Manager
Bharti Airtel Limited
2015.10 - 2018.08
Territory Sales In Charge
Team Lease Pvt. Ltd. For Telenor India Pvt.Ltd
2014.08 - 2015.10
Team Leader
Reliance Communication Pvt. Ltd
2014.02 - 2014.07
Business Coordinator
R.K.Associates Pvt. Ltd.
2010.02 - 2013.12
Project Coordinator
LG Electronics Pvt.Ltd
2007.06 - 2009.12
MBA - HR & Finance
Subharti University
B.Tech - Electronics & Communications
Institute of Engineering & Technology
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