Results-driven System Engineer with extensive experience at Infosys Ltd., successfully enhancing device operations and End user computing for Molina Healthcare Inc. Expertise in Windows Environment Imaging and a strong ability to troubleshoot have led to significant improvements in system efficiency and security. Proficient in Microsoft Intune and Jamf Pro Administration and ITIL v4 cetified, demonstrating strategic skills in application deployments and system upgrades. Dedicated to leveraging technical expertise to drive continuous improvement in organizational operations.