MS Project
Gunjan Sharma
Project Managment
Ghaziabad,UP
Summary
Accurate Senior Analyst with exceptional teamwork, leadership and communication skills. Over 6 years of experience working on large-scale projects as well handling daily operational requests. Exceptional technical understanding to meet project deadlines.
Employee of the Year Award of Innovation champ for an innovative ideas that result in maximum cost saving and coverage onshore/offshore.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Analyst
R System
Noida, Uttar Pradesh
10.2021 - Current
- Provided project-level analysis incorporating proposals, sequence diagrams, and scope matrixes.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Oversaw installation of software programs and hardware systems to meet requirements.
- Validated results and performed quality assurance to assess accuracy of data.
- Investigated and addressed system issues to enhance usability and improve functionality.
- Supported and aligned efforts to meet business and customer needs.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Managed customer relations by developing effective communications process.
- Identified and resolved problems through root cause analysis and research.
- Analyzed program data to provide input for key decision making and strategic planning.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Evaluated and adopted new technologies to address changing industry needs.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Helped improve operations by showing clear connection between current policies and business results.
- Researched and recommended process improvements designed to mitigate operational and financial risk.
Senior Appeles Analyst (Project Cordinator)
Optum Global Solution
Noida, Uttar Pradesh
10.2012 - 05.2018
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
- Gathered requirements for ongoing projects and organized details for management use.
- Reported regularly to managers on project budget, progress and technical problems.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Education
Bachelor of Arts -
Delhi University
Delhi 07.2004 - 07.2008
Skills
Client management
Project Managment
Information gathering
Operations analysis
Gap analysis
Needs assessments
Workflow Analysis
Business process mapping
Team Managment
Web-based reporting tools
Resource Planning
Accomplishments
- Supervised team of 25 staff members.
- Collaborated with team of 25 in the development of Autho - Application Project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100 % accuracy of service quality by completing with accuracy and efficiency paramenters.
Software
MS Excle
MS office
Crystal Reports
MS Outlook
Interests
Dancing
Timeline
Senior Analyst
R System
10.2021 - Current
Senior Appeles Analyst (Project Cordinator)
Optum Global Solution
10.2012 - 05.2018
Bachelor of Arts -
Delhi University
07.2004 - 07.2008