Gunnam Mamta
MDM Ops Sr.Analyst
HYDERABAD
Summary
Obtain a position where I can utilize my skills and contribute to organizational growth; seeking a challenging role to apply my knowledge and enhance my skills; work in a dynamic environment where I can learn and grow professionally
Overview
10
10
years of professional experience
Work History
MDM Ops Sr.Analyst Internal Reviewer
Carrier Technologies India Limited
03.2024 - Current
- Managed vendor and customer MDM and AP operations, achieving high accuracy and compliance standards.
- Improved data quality and efficiency by reducing discrepancies by 15%.
- Processed high-volume AP transactions with adherence to financial controls.
- Resolved payment issues and validated transactions to minimize risks.
- Delivered reconciliations and supported month-end reporting, enhancing financial transparency.
- Performed weekly change log reviews, ensuring internal quality compliance and thorough record tracking.
- Provided training to new hires and supported them with hands-on guidance to ensure process understanding.
Quality Specialist
SAGILITY India Private Limited
11.2020 - 03.2024
- Maintained 100% accuracy in line with SLA and quality expectations.
- Reviewed and ensured the accuracy of validator-approved Change Requests (CRs) against supporting documents.
- Reviewed and ensured accuracy of validator-approved Change Requests (CRs) against supporting documents.
- Validated vendor creation, updates, extensions, and block/unblock requests as per SOP; escalated discrepancies to validators.
- Conducted JKQ tests and calibration sessions in coordination with the team lead.
- Created and distributed weekly dashboards to monitor performance and quality metrics for stakeholders.
- Performed quality checks on transactions, ensuring compliance with internal controls, and audit standards.
- Trained and onboarded new team members, delivering hands-on guidance on process scenarios and addressing exceptions.
Process Associate
GENPACT INDIA PRIVATE LTD
04.2016 - 06.2018
- Creation of a new vendor setup using an ERP tool like SAP-MDG.
Changes to the existing vendor records in the system. - Block and unblock suppliers in the system as per business requirements.
Extend the vendor data among various entities.
Working on the VMD group mailbox and query resolution management. - Finding duplicates on a daily basis.
- Handling vendor bank details and the responsibility of vendor callback confirmation when sensitive bank data is changed.
If the vendor confirms the bank details in the call, then only we can approve them in our system.
Block and unblock vendor accounts. - Responsible for handling calls and emails (using MS Outlook, Office 365).
- Trained new joiners and helped them understand different scenarios and exceptions.
Education
MBA -
Malla Reddy Institute Of Technology And Science
Hyderabad01-2016
B.COM - Bachelor Of Commerce
PT. Ravishanker University
Raipur, India 04.2001 -
Commerce - Financial Accounting
SR. Secondary School Sec 6
Bhilai, India 04.2001 -
Skills
Data management
Data validation
Client communication
SAP ECC6
S4 HANA
JDE
MSD
V10
Revenue cycle management
Claims follow-up
Denial resolution
Claims follow-up
Document management
Accomplishments
- Received 3 Top Gun Awards,2 Spot Awards.
- Received 2 Bronze awards and 2 ICC awards for my consistent performance.
- Participated management activities.
Interests
Dancing, Playing Cricket
Timeline
MDM Ops Sr.Analyst Internal Reviewer
Carrier Technologies India Limited
03.2024 - Current
Quality Specialist
SAGILITY India Private Limited
11.2020 - 03.2024
Process Associate
GENPACT INDIA PRIVATE LTD
04.2016 - 06.2018
B.COM - Bachelor Of Commerce
PT. Ravishanker University
04.2001 -
Commerce - Financial Accounting
SR. Secondary School Sec 6
04.2001 -
MBA -
Malla Reddy Institute Of Technology And Science
Declaration
I hereby declare that the above-mentioned details provided are true to the best of my knowledge and belief. Place: Date: (MAMTA)
Strengths
- Detail-oriented with high focus on accuracy and data quality
- Strong analytical & problem-solving skills
- Excellent communication and stakeholder coordination
- Ability to manage multiple tasks and meet tight deadlines
- Self-motivated with strong ownership and accountability
- Quick learner with adaptability to new tools and processes
- Team player with collaborative mindset
- Strong time management and prioritization skills
- Process improvement and efficiency-driven approach
- Ability to work under pressure while maintaining quality