Gurpal Singh
Senior Business Analyst
Jammu
Summary
Tech guy with experience in implementation of Business Analytics in all phases of Software Development Life Cycle (SDLC) which includes Analysis, Design, Development, Maintenance and Implementation. Working with and management of 6+ team members. Problem identification and communicating support with collaboration of Infra and Development teams. Extensive experience in Testing and Deployment of enterprise applications on Windows. Strong hold on Wireframes. Quality Assurance in preventing defects and flow of products to UAT. Data Analysis on various requirements on daily to monthly basis. Strong experience in OSINT. Customizing and managing dashboards on various requirements. Working in taxonomies for creation a dataset that helped in the accuracy of AI in prediction of events. Delivered case studies on various analyses that helped the product value.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Senior Business Analyst
DataToBiz Pvt Ltd
06.2023 - Current
- Contributed to presales activities as a Senior Business Analyst, supporting the team in end-to-end project lifecycle management (SDLC) and successfully facilitating the acquisition of high-value projects.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
Business Analyst
INNEFU LABS PVT. LTD.
08.2020 - 05.2023
- Understanding Client requirements, business needs and deploying appropriate solutions while handling a small team at client side for operations
- Managing overall implementations, performing system setup and configuration according to the requirements gathered
- Designing wireframes and implementations for new enhancements
- Performed test driven development and unit testing
- Maintaining records of project plans, communications, documentation of ever assigned implementation
- Working closely with the product development team to share feedbacks and post implementation reviews
- Handled various requirements/queries on Data Analytics, Dashboards & Open Source Intelligence
Business Analyst
SMART OPS PVT. LTD.
06.2018 - 01.2019
- Lead generation on Upwork, Freelancer etc
- Executing the implementation plan on various leads from gathering requirements to UATs to unit or manual testing
- Designed and Developed UI for Customer Service Modules and Reports using AngularJS, HTML, CSS, Bootstrap, JavaScript, and jQuery
- Used JIRA for bug tracking, issue tracking and project management
- Implementation of Twitter API
- Answered average of 100 calls per day, addressing customer inquiries, solving problems and providing new product information
- Contacted customer to follow up on purchases, suggest new merchandise and inform on promotions and upcoming events
Education
Bachelor of Technology - Computer Science
Punjab Technical University
01.2018 - 12.2018
Skills
- Software Implementation
- Requirement gathering
- solution designing
- Project Management
- Scope
- UAT
- Effective Communication
Certification
Appreciation Certificate, J&K Police, For outstanding performance.
Timeline
Senior Business Analyst
DataToBiz Pvt Ltd
06.2023 - Current
Business Analyst
INNEFU LABS PVT. LTD.
08.2020 - 05.2023
Business Analyst
SMART OPS PVT. LTD.
06.2018 - 01.2019
Bachelor of Technology - Computer Science
Punjab Technical University
01.2018 - 12.2018
Appreciation Certificate, J&K Police, For outstanding performance.
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