Seasoned Learning & Development leader with a strong foundation in frontline banking and financial services. Began career at ICICI Bank, where early success in team leadership and retail product sales laid the groundwork for a deep understanding of business dynamics, customer engagement, and performance enablement. Progressed through pivotal roles across insurance and banking institutions—leading high-performing teams, scaling alternate channels, and driving regional business growth. Over the years, transitioned into strategic L&D and OD, leveraging operational insights to design leadership pipelines, capability-building frameworks, and peer-led learning ecosystems. Known for aligning talent interventions with business outcomes, enabling transformation across diverse geographies, and crafting narratives that reflect measurable impact. Passionate about building cultures of continuous learning and empowering professionals to thrive through change.