Gurumoorthy S

To pursue a challenging position at a prestigious company where can leverage my networking skills and experience to assist the organization grow. To pursue and retain a full-time position that provides professional challenges while requiring outstanding interpersonal, time management, and problem-solving abilities.

• Father's Name: Senthurpandian S
• Date of Birth: 11/03/97
• Gender: Male
• Marital Status: Single
• Religion: Hindu

• Resolving issues within SLAs using ticketing tools (Sapphire and BMC Remedy 8.1).
• Provide updated asset data to the relevant team for surrender and delivery by using SAP software.
• Communicate directly with the client to support his new project link, which allows us to use our workspace.
• Allow people to access the terminal server for work from home. Password reset, add the appropriate proxy group, and work policies for the organization unit introduced through Active directly.
• Monitoring threats and updating patches by using the SCCM console.
• Assist with Uniphore audio testing for TCN integration. Configure Xlite and Avaya for user authentication and communicate with clients.
• Troubleshooting desktop, laptop, and network issues. Installing operating systems (Win 10, 11, 22H2, and 23H1).
• Maintain asset logistics and assign systems to new employees using the SAP application.
• Installing required software such as O365, Office 2016, VMware, and Citrix in a given machine.
• Monitoring patches and antivirus status every week.
• Asset hardware issues should be reported directly to the vendor in order to replace the affected part.

SOC analyst

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