Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Gurveer Singh Gill

Bathinda

Summary

Industrious sales management professional with over 10 years of overall experience, banking and enterprising approach to expanding territories, enhancing efficiency and streamlining processes. Focused on strengthening customer retention with service-oriented strategies. Exceptional history of success in developing and deepening sales channels.

Overview

10
10
years of professional experience

Work History

Branch Sales Manager

ICICI Bank Limited
10.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Assistant Sales Manager

Au small finance bank ltd
05.2022 - 10.2023
  • Assisted sales team with completing customer transactions and managing issues.
  • Trained new associates in successful sales and performance strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed and developed sales team.
  • Conducted daily effective sales huddles with 5 person team to focus on behaviors that would convert to sales

Owner/Chef

PBX1 Cafeteria
11.2020 - 05.2022
    • Managed day-to-day business operations.
    • Consulted with customers to assess needs and propose optimal solutions.
    • Trained and motivated employees to perform daily business functions.
    • Established foundational processes for business operations.
    • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
    • Prepared food according to menus and special dietary and nutritional restrictions.
    • Weighed, measured and mixed ingredients according to recipes with various kitchen utensils and equipment.

Personal Banker

Hdfc Bank ltd
11.2019 - 10.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Assistant Sales Manager

Axis bank
03.2015 - 11.2019
    • Assisted sales team with completing customer transactions and managing issues.
    • Trained new associates in successful sales and performance strategies.
    • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
    • Managed and developed sales team.

Sales Executive

Eiffel building material trading llc
11.2013 - 02.2015
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Education

MBA - Accounting And Finance

PUNJAB TECHNICAL UNIVERSITY
BATHINDA
03.2013

Bachelor of Computer Applications - Computer And Information Sciences

GOVT RAJINDRA COLLEGE
BATHINDA
03.2011

High School Diploma -

PUNJAB GOVT SCHOOL
BATHINDA
03.2009

Skills

  • Action Planning
  • Sales Records Management
  • Customer Complaint Resolution
  • Relationship Building
  • Performance Evaluations
  • Team leadership
  • Market analysis
  • Sales coaching
  • Sales presentations
  • Calm Under Pressure
  • Problem-Solving

Languages

Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Additional Information

I hereby declare that all of the above the mentioned particulars are true and correct of the best of my knowledge and belief.

Date

Gurveer Singh Gill

Place

Timeline

Branch Sales Manager

ICICI Bank Limited
10.2023 - Current

Assistant Sales Manager

Au small finance bank ltd
05.2022 - 10.2023

Owner/Chef

PBX1 Cafeteria
11.2020 - 05.2022

Personal Banker

Hdfc Bank ltd
11.2019 - 10.2020

Assistant Sales Manager

Axis bank
03.2015 - 11.2019

Sales Executive

Eiffel building material trading llc
11.2013 - 02.2015

MBA - Accounting And Finance

PUNJAB TECHNICAL UNIVERSITY

Bachelor of Computer Applications - Computer And Information Sciences

GOVT RAJINDRA COLLEGE

High School Diploma -

PUNJAB GOVT SCHOOL

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