Hafizunnissa Begum Shaik
Agile Practitioner/Scrum Master
Summary
- 7 years of total experience in IT sector with 5+ years of relevant experience in Scrum Master/Team Lead/Agile Practitioner at Fortune 500 companies.
- Agile Coach to teams/scrum masters. Led and hosted PI Planning across Business Unit. Chaired during decision-making related to process & innovations across organization.
- Supervised projects in SCRUM, Kanban, and SAFe Frameworks. Tracked projects using JIRA, JIRA Align, Azure Devops and MIRO.
- Managed and steered 3 scrum teams from deliverables' planning to till execution by balancing multiple ceremonies with a constant focused package and release quality of 96%.
- Materialized Scrum boards, Dashboards, Power BI reports and Delivery Plans to track project real time status and raise risks.
- Cultivated 'Evidence Based Process Improvement' in teams for bug free, better client experience and was broadly adopted by teams across organization.
- Release and Delivery management and Project status reporting to Leadership.
Overview
7
7
years of professional experience
5
5
Certifications
Work History
Scrum Master/Team Lead/Agile Practitioner
Ecolab
04.2023 - Current
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Implemented continuous improvement initiatives through regular retrospective meetings with the team.
- Reduced the lead time from feature request to deployment by 15%. Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Improved Team Velocity by 10%. Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout projects' lifecycles.
- Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
- Optimized resource allocation by closely monitoring team capacity and adjusting work assignments. Delivered 95% of the sprint commitments on time.
- In collaboration with Product Owner, we've been consistently prioritizing user-reported bugs and reduced the number of post-release critical bugs by 20% by using incident reports to monitor and compare the number of critical bugs found after the last three releases.
- Supporting release activities has also been a key focus and been working to ensure that release artifacts are updated and ready before the due dates
- Regular reminders about organizational business focus aspects, such as the usage of copilot and automation testing (including UI, API automation, and unit tests), have been sent out
- Helped in preparing UAT test cases and scenarios to ensure successful roll out of the solution
- Tracking, monitoring and closure to problem tickets associated with Incidents
- RTE experience
- Thrive towards running teams in a cross-skilled way
- Training newly joined scrum masters and teams across organization
- Onboarding and exit activities for team members
- Role played during teams merged
Scrum Master I
Oracle Corporation
09.2021 - 04.2023
- Training, mentoring, supported teams to complete adoption of Scrum from Kanban and SAFe framework principles
- Chaired the daily scrums and retrospectives. Led sprint plans, reviews and demos with global development team and PO to prioritize new demand, monitor backlog/ upcoming roadmap
- Represented teams in PI Planning, Scrum of Scrums (SoS), External/Internal audits and Leadership calls
- Took timely relevant actions to the reported queue of defect backlog/Obligations/Priority SC by stakeholders from on-site team. Within a two weeks of time decreased backlog for support team by 57%
- Collaborated with leads in responding to client queries, crashes, escalations etc by running daily checks call
- Timesheet codes creation, approvals through PeopleSoft Time tool
- Smooth onboarding of new associates to the teams by planning relevant trainings, KTs as per the roles
Business Analyst/Scrum Master
IBM India Pvt. Ltd.
05.2019 - 09.2021
- Well versed in analyzing and translating business requirements to technical requirements
- Writing user stories fulfilling INVEST criteria, documented acceptance criteria in GHERKIN format
- Experience in requirement gathering, preparing design documents (HLDs, AIDs etc.)
Education
B. Tech - IT
V.R. Siddhartha Engineering College
01-2018
Skills
Agile
Certification
Certified Scrum Product Owner | Ecolab
Technical Skills
- Java
- SQL/JQL
Rewardsandrecognitions
- Nominated for SYNERGY 2024: Annual Awards 'Cultural Ambassador' | Ecolab
- Certification of Appreciation - For improving productivity of teams through various agile practices and supporting Stakeholders in ensuring timely delivery of features | Ecolab
- Nominated twice for the awards 'Be the Change' and 'Cloud9 Collaborator' | Oracle Cerner
- One of my teams that I manage got nominated for the award 'Avengers of Med Process' | Oracle Cerner
Initiatives
- Customer-Relationships with third party organization for tools being used | Ecolab
- Coffee connects | Ecolab
- Cultural & Technical Clubs for different engagement activities | Ecolab
- Celebration Tuesdays for achieving milestones/project deliveries | Ecolab
- Process Innovations across business unit | Ecolab
- Member of PMO (Program Management Office) | Ecolab
- Member of E-Milan Team across organization | Ecolab
- Member of Scrum Master Community of Practice | Oracle Cerner
Training
- Scrum Product Owner (CSPO) | Ecolab
- SAFe Agile Training | Oracle Cerner
- Problem Solving, DSA, CS Fundamentals, LLD, HLD, Full stack | Scaler (In Progress)
- JIRA | Telecom products, Microsoft Azure || IBM
- Ordering Applications, Workflows, Processes, Team-based training | IBM
- Delivery Transformation: To implement a new operating model, Leadership training | IBM India
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsStock Options / Equity / Profit SharingPersonal development programsLanguages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
VISA
UAE VISA Holder
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