HAJIRA
Bengaluru
Summary
Proactive professional with a strong background in problem-solving and relationship building. Demonstrated ability to adapt quickly to new challenges and support team success. Committed to achieving positive results and continuous improvement in skills and knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Advance TAC Support
full time
Bangalore
11.2023 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Technical Support Engineer
Vivarttana technologies
Bangalore
11.2023 - Current
- Provided technical support by resolving the technical issues.
Network Engineer
MasTec Quadgen Company
Bengaluru
01.2023 - Current
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Troubleshot complex multi-vendor network service provider issues.
Education
Bachelor's Degree - Electronics and communication
Visveshwaraya Technological University
India01.2023
PUC-Pcmb -
Vijaya Composite PU College
India01.2018
Skills
- IP packet flow and OSI layers
- IP routing protocols
- Layer 3 networking
- Layer 2 technologies
- Technical troubleshooting
- Network support
- Customer support
- Relationship building
- Effective communication
Certification
- AWS restart Graduate
- Certified courses at TCS
- Excellence at project certificate by Lakshya space company
Hobbies and Interests
- Browsing Internet
- Learning new languages
- Reading
- Travelling
- Dancing
- Volunteering
Projects
Obstacle avoidance and path tracking using Rover, Design and development for pesticide spraying drone for arecanut with variable vector nozzle: Chatbot Using ML, 2022
Languages
- English
- Kannada
- Hindi
- Urdu
Internship
MasTec Quadgen Company, 11/23, Provided network support services for devices such as hubs, bridges, routers, and other hardware. Troubleshot complex multi-vendor network service provider issues.
Timeline
Advance TAC Support
full time
11.2023 - Current
Technical Support Engineer
Vivarttana technologies
11.2023 - Current
Network Engineer
MasTec Quadgen Company
01.2023 - Current
Bachelor's Degree - Electronics and communication
Visveshwaraya Technological University
PUC-Pcmb -
Vijaya Composite PU College
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