Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Halima Shaikh

Senior Process Trainer
Navi Mumbai
Halima Shaikh

Summary

Dynamic and result-oriented Communication & Process Trainer with over 4 years of experience in training delivery, employee coaching, process improvement, customer service operations, and performance enhancement. Proven expertise in classroom and virtual training, mentoring teams, and creating impactful learning solutions aligned with organizational goals.

Experienced with developing and delivering comprehensive training programs. Utilizes innovative training methods to enhance employee performance and operational efficiency. Track record of effectively leading teams and adapting to changing business requirements. Professional process trainer with strong focus on team collaboration and achieving results. Proven ability to develop and implement effective training programs, ensuring seamless adaptation to evolving needs. Skilled in instructional design, process optimization, and performance analysis. Reliable, adaptable, and driven by commitment to excellence in training and development. Results-driven training professional prepared for this role. Demonstrated success in designing and implementing training programs that drive operational excellence. Focused on team collaboration and achieving outcomes that align with organizational goals. Known for flexibility and reliability in dynamic environments, with strong analytical and communication skills.

Overview

3
Languages
14
years of professional experience

Work History

Radius Global Solutions Pvt. Ltd.

Senior Process Trainer 3P
04.2025 - Current

Radius Global Solutions

Process Trainer 3P
01.2022 - 01.2025

Radius Global Solutions

Senior Associate 3P
01.2015 - 01.2022

Tracmail (BancTec)

Associate 3P
01.2013 - 01.2015

Pace Training Center (NGO)

Teacher
01.2012 - 01.2013

Education

University

B.com
01-2021

HSC
01-2012

Mumbai University

SSC
01-2010

Skills

Training & Development

Communication Skills

Employee Coaching

Virtual Training

Process Improvement

Performance Monitoring

Training Material Creation

Team Leadership

Client Handling

Planning & Coordination

Timeline

Senior Process Trainer 3P

Radius Global Solutions Pvt. Ltd.
04.2025 - Current

Process Trainer 3P

Radius Global Solutions
01.2022 - 01.2025

Senior Associate 3P

Radius Global Solutions
01.2015 - 01.2022

Associate 3P

Tracmail (BancTec)
01.2013 - 01.2015

Teacher

Pace Training Center (NGO)
01.2012 - 01.2013

HSC

University

B.com

Mumbai University

SSC
Halima ShaikhSenior Process Trainer