TechnicaI Account Manager
Zscaler
- Current
- Served as a Technical Account Manager (TAM) at Zscalar, where our focus was on delivering exceptional post-sales engineering and service support to our enterprise and service provider clientele
- Work collaboratively with Customer Success and Sales teams to drive adoption, value and customer outcomes across all segments
- Engage with customers through technical 1:1 workshops and provide them technical recommendations related to their environment with the objective to increase their Value Realization
- Have experience on working on Zscaler internet access (ZIA) and Zscaler Private Access (ZPA) Present at Customer User Groups covering best practices for achieving goals, experiences and recommendations around ZS technology
- Deliver internal technical sessions to Customer Success Managers to help them drive technology adoption at scale through training and building adoption playbooks
- All while working cross functionally with Customer Success, Product, Engineering and Support teams
