Hanith Jakkula
Chennai
Summary
- Proficient in Salesforce CRM platform, including Sales Cloud, Service Cloud.
- 3.5 years of experience as a Salesforce Tester and Administrator specializing in functional and regression testing, system integration testing, user acceptance testing, and end-to-end testing.
- Extensive knowledge of Salesforce development and administration processes, including Apex, LWC SOQL and SOSL
- Strong understanding of agile software development methodologies and experience working in agile teams.
- Skilled in test planning, test case design, test execution, defect tracking, and test reporting using industry-standard testing tools.
- Excellent analytical and problem-solving abilities
- Exceptional communication skills, both verbal and written, facilitating effective collaboration with cross-functional teams and stakeholders.
- Knowledge on Selenium Automation along with TestNG, Cucumber, Docker & GIT hub.
- Working knowledge on Micrsoft Dynamics CRM.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Salesforce Tester and Administrator
Atos Syntel(Eviden)
2021.03 - Current
- Collaborated with development and business teams to define test requirements, create test plans, and design test cases.
- Executed functional, regression, integration, and end-to-end testing on Salesforce applications to ensure system reliability, data integrity, and adherence to business requirements.
- Utilized test automation tools (e.g., Selenium, Apex Test Classes) to automate repetitive test cases, resulting in increased testing efficiency and improved software quality.
- Identified, documented, and tracked defects using bug tracking systems (e.g., Jira) and followed up on defect resolution with development teams.
- Actively participated in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to provide input on testing strategies and ensure timely delivery of high-quality software.
- Collaborated with business users to conduct SIT(system Integration Test), helping user acceptance testing (UAT) and facilitated UAT sessions to gather feedback and ensure system readiness for production deployment.
- Prepared test reports summarizing test execution results, defect metrics, and overall system quality for stakeholders and project managers.
- Contributed to continuous improvement efforts by suggesting enhancements to testing processes, tools, and frameworks
- Received Kudos Award & Individual bronze Award for performance in project.
Education
B-Tech - Computer Science And Engineering
SRM Institute of Science And Technology
Chennai, Tamil Nadu07.2020
Skills
- Salesforce CRM Platform (Sales Cloud, Service Cloud)
- Functional Testing
- Regression Testing
- System Integration Testing
- User Acceptance Testing (UAT)
- End-to-End Testing
- Test Planning and Execution
- Test Automation (Selenium, Apex Test Classes)
- Defect Tracking and Management (Jira)
- Agile Methodologies (Scrum)
- Analytical and Problem-Solving Skills
- Communication and Collaboration
- Test Reporting and Documentation
- Continuous Improvement
- Salesforce Administration
- SOQL and SOSL
Certification
*Salesforce Certified Administrator
*Oracle Cloud Infrastructure 2024 Generative AI Professional
*AWS cloud practitioner
Timeline
Salesforce Tester and Administrator
Atos Syntel(Eviden)
2021.03 - Current
B-Tech - Computer Science And Engineering
SRM Institute of Science And Technology
Salesforce Certified Administrator
Oracle Cloud Infrastructure 2024 Generative AI Professional
AWS cloud practitioner
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