Hanith Jakkula
Chennai
Summary
- Proficient in Salesforce CRM platform, including Sales Cloud, Service Cloud.
- 3.5 years of experience as a Salesforce Tester and Administrator specializing in functional and regression testing, system integration testing, user acceptance testing, and end-to-end testing.
- Extensive knowledge of Salesforce development and administration processes, including Apex, LWC SOQL and SOSL
- Strong understanding of agile software development methodologies and experience working in agile teams.
- Skilled in test planning, test case design, test execution, defect tracking, and test reporting using industry-standard testing tools.
- Excellent analytical and problem-solving abilities
- Exceptional communication skills, both verbal and written, facilitating effective collaboration with cross-functional teams and stakeholders.
- Knowledge on Selenium Automation along with TestNG, Cucumber, Docker & GIT hub.
- Working knowledge on Micrsoft Dynamics CRM.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Salesforce Tester and Administrator
Atos Syntel(Eviden)
03.2021 - Current
- Collaborated with development and business teams to define test requirements, create test plans, and design test cases.
- Executed functional, regression, integration, and end-to-end testing on Salesforce applications to ensure system reliability, data integrity, and adherence to business requirements.
- Utilized test automation tools (e.g., Selenium, Apex Test Classes) to automate repetitive test cases, resulting in increased testing efficiency and improved software quality.
- Identified, documented, and tracked defects using bug tracking systems (e.g., Jira) and followed up on defect resolution with development teams.
- Actively participated in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to provide input on testing strategies and ensure timely delivery of high-quality software.
- Collaborated with business users to conduct SIT(system Integration Test), helping user acceptance testing (UAT) and facilitated UAT sessions to gather feedback and ensure system readiness for production deployment.
- Prepared test reports summarizing test execution results, defect metrics, and overall system quality for stakeholders and project managers.
- Contributed to continuous improvement efforts by suggesting enhancements to testing processes, tools, and frameworks
- Received Kudos Award & Individual bronze Award for performance in project.
Education
B-Tech - Computer Science And Engineering
SRM Institute of Science And Technology
Chennai, Tamil Nadu07.2020
Skills
- Salesforce CRM Platform (Sales Cloud, Service Cloud)
- Functional Testing
- Regression Testing
- System Integration Testing
- User Acceptance Testing (UAT)
- End-to-End Testing
- Test Planning and Execution
- Test Automation (Selenium, Apex Test Classes)
- Defect Tracking and Management (Jira)
- Agile Methodologies (Scrum)
- Analytical and Problem-Solving Skills
- Communication and Collaboration
- Test Reporting and Documentation
- Continuous Improvement
- Salesforce Administration
- SOQL and SOSL
Certification
*Salesforce Certified Administrator
*Oracle Cloud Infrastructure 2024 Generative AI Professional
*AWS cloud practitioner
Timeline
Salesforce Tester and Administrator
Atos Syntel(Eviden)
03.2021 - Current
B-Tech - Computer Science And Engineering
SRM Institute of Science And Technology
Salesforce Certified Administrator
Oracle Cloud Infrastructure 2024 Generative AI Professional
AWS cloud practitioner
Similar Profiles
Aiswarya SureshAiswarya Suresh
Agile Scrum Master at Atos Syntel / Eviden (Client : Manulife)Agile Scrum Master at Atos Syntel / Eviden (Client : Manulife)
Bhaskar Rao RayapalliBhaskar Rao Rayapalli
Systems QA Associate at Atos SyntelSystems QA Associate at Atos Syntel
Manjit SarmahManjit Sarmah
SAP S4 Hana Service Delivery Manager at ATOS-SYNTEL (Renamed as Eviden- An ATOS Business)SAP S4 Hana Service Delivery Manager at ATOS-SYNTEL (Renamed as Eviden- An ATOS Business)