Opera PMS
Hanuwant Singh
Assistant iT Manager
Rasidpura,Rajasthan
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Assistant IT Manager
JW Marriott Mumbai Sahar
Mumbai
02.2023 - Current
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Senior Cluster IT Specialist
JW Marriott Mumbai Sahar
Mumbai
10.2021 - 02.2023
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Managing 585 rooms inventory.
- Implementation of SAM
- Upgraded File Print Server and part of Migration and upgrade team for PMS and POS.
- Configured and implementing GXP
- Worked with team to complete audits
Cluster IT Specialist
JW Marriott Kolkata
Kolkata
09.2020 - 10.2021
- Carried out day-to-day duties accurately and efficiently.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- SAM live
- Completed iT Peer Audit
- Maark 2 compliance
- Task force for CY, Siliguri 2 times
IT Associate
Courtyard By Marriott Ahmedabad
Ahmedabad
08.2019 - 06.2020
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Monitored systems in operation and quickly troubleshot errors.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular.
- Configured hardware and granted system permissions to new employees.
- Managed high levels of call flow and responded to technical support needs.
- GPNS upgrade for hotel
- Migrated windows 7 to windows 10
- Server upgrade from server 2008 to 2012
IT Associate
Delta Pheripehial Pvt Ltd (Jaipur Marriott Hotel)
Jaipur
01.2019 - 07.2019
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular.
- Configured hardware and granted system permissions to new employees.
Education
Bachelor Of Arts - Arts
Shree Tagore College
Kuchaman City 07.2017 - 07.2022
CCHNE - Computer Hardware And Networking
GT Infotech
Kuchaman City 07.2017 - 01.2019
Skills
Documentation and reporting
undefinedSoftware
Point of sale - Micros Symphony
Door Lock System - Onity and Visionline
Wifi network support
Signage- LG and Samsung magicinfo
GXP
Osourceglobal - DMS(Projecttree)
SAM- System Access Management
Infrasys
Ecobillz
Traka KMS & LMS
Interests
Nature and Wildlife
Movies
Timeline
Assistant IT Manager
JW Marriott Mumbai Sahar
02.2023 - Current
Senior Cluster IT Specialist
JW Marriott Mumbai Sahar
10.2021 - 02.2023
Cluster IT Specialist
JW Marriott Kolkata
09.2020 - 10.2021
IT Associate
Courtyard By Marriott Ahmedabad
08.2019 - 06.2020
IT Associate
Delta Pheripehial Pvt Ltd (Jaipur Marriott Hotel)
01.2019 - 07.2019
Bachelor Of Arts - Arts
Shree Tagore College
07.2017 - 07.2022
CCHNE - Computer Hardware And Networking
GT Infotech
07.2017 - 01.2019
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