Harani Watts
Hyderabad,TG
Summary
Looking for a challenging career which demands the best of my professional ability in terms of technical and analytical skills, and helps me in broadening and enhancing my current skills and knowledge.
Overview
4
4
years of professional experience
Work History
Transaction Risk Investigator
Amazon
Hyderabad
04.2024 - 12.2024
- Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets.
- Ensure high-quality decisions by applying CTPS standard operational procedures.
- Identify known fraud patterns, discover new modus operandi trends, and take actions to minimize risks.
- Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.
- Take appropriate actions to identify and help minimize Amazon’s financial, legal, and reputational risk.
- Maintain high levels of confidentiality and data security standards.
- Achieve weekly productivity and quality standards for investigations.
- Communicate via email and telephone with external and internal customers, and financial institutions, to make informed decisions about risk.
Tron Associate
Amazon
Hyderabad
07.2020 - 03.2022
- Being a part of a program to systematically escalate problems or variances in the information to the relevant owners, teams and managers according to the defined processes and standard
- Demonstrating ability to analyze and detect exceptions
- Demonstrating to meet predetermined and assigned productivity targets and quality standards within expected deadlines
Digital Interaction Advisor
24[7].ai
Hyderabad
11.2017 - 05.2019
- Being a critical part of a mission to deliver timely, accurate and professional customer service to all AT&T customers
- Demonstrating ability to empathize with and prioritize customer needs
- Demonstrating interpersonal skills with a diverse customer base
- Demonstrating ownership to resolve challenging customer issues, escalating when necessary
- Maintain regular and reliable attendance, including daily schedule as assigned
Education
B.Tech - CSE
Bharat Institutes Of Engineering And Technology
Hyderabad05-2017
Intermediate -
Sri Chaitanya Junior Kalasala
Hyderabad06-2013
SSC -
Mother Teresa Grammar School
Hyderabad06-2011
Skills
- Excellent communication skills
- Interpersonal communication
- Adaptability
- Technical services
- Customer service management
- Investigative techniques
- Transaction monitoring
- Multitasking and organization
- Quality assurance
Extracurricular Activities
Certified in CRT program conducted by Talent sprint. Organizer for college fest 'KERBEROS 2K16'. Volunteered for college fest 'PROVECTA 2K14'.
Hobbies and Interests
- Doodling
- Pet keeping
- Listening to Music
Projects
Clinical Document Architecture (CDA) based on Cloud Computing, 5, Java, SQL, The project is to offer hierarchical structure for patient’s health records in XML documents, and the developed model was designed to include CDA documents.
Languages
- English
- Telugu
- Hindi
Personal Information
Date of Birth: 09/19/95
Declaration
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
Timeline
Transaction Risk Investigator
Amazon
04.2024 - 12.2024
Tron Associate
Amazon
07.2020 - 03.2022
Digital Interaction Advisor
24[7].ai
11.2017 - 05.2019
B.Tech - CSE
Bharat Institutes Of Engineering And Technology
Intermediate -
Sri Chaitanya Junior Kalasala
SSC -
Mother Teresa Grammar School
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