Hardik Singh Rathour
Operations Executive
Vadodara
Summary
Seeking a responsible job with an opportunity for professional challenges.
Senior operations professional with strong leadership and organizational skills. Proven track record in optimizing processes, managing complex projects, and driving team performance. Adept at strategic planning, resource allocation, and problem-solving. Known for adaptability, reliability, and fostering collaborative environments to achieve business objectives.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
Work History
Senior Operation Executive
Patterns
10.2022 - Current
- For the first 6 months, I worked for a E-commerce client. The job roles were order processing, inventory management, vendor selection, social media marketing, website management, and customer service on emails and chat/call.
- The second project was Partsgeek. Worked as a customer service agent as well as a sales agent. The job role was helping the customers with the part, customer service, placing the order, and solving the issue regarding the orders.
- The third project was real estate. Working for the Forva Realtor in New York. The job roles were email management, calendar management, documentation (transaction, coordination, contract drafting), and social media manager.
- Worked as a supervisor as well as the floor supervisor for Partsgeek.
- Ensured strict compliance with industry regulations through diligent monitoring and timely updates to policies and procedures.
Education
Bachelor's of Engineering - Civil Engineering
ITM University
Vadodara06.2019
Skills
- Excellent problem-solving and analytical skills
- Proficiency with Microsoft Office Suite
- Proven ability to multitask, prioritize, and manage time efficiently
- Sales Techniques
Proficient in customer service
- Multitasking
- Experience with customer relationship management systems
- Ability to analyze customer needs and develop innovative solutions
- Proficient conflict resolution abilities
Accomplishments
- Supervised team of 65 staff members.
Timeline
Senior Operation Executive
Patterns
10.2022 - Current
Bachelor's of Engineering - Civil Engineering
ITM University
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