Hareesh Nandimandalam
Summary
Experienced IT professional with over six years of expertise in Citrix management and deployment. Expertise in Citrix DaaS, Virtual Apps and Desktops, Citrix ADC/NetScaler, MCS, and UPM. Adept at optimizing performance, troubleshooting complex issues, and ensuring secure and efficient delivery of applications and desktops. Strong communication skills, with the ability to work efficiently in team environments and deliver projects on time.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Citrix and Windows Admin
Amdocs Development Centre India
07.2024 - Current
- Managed and maintained a Citrix environment serving 3500+ users across sites, ensuring high availability and performance.
- Conducted user training sessions and created comprehensive documentation for end-users and IT staff, improving overall system usage and reducing support requests.
- Conducted regular performance tuning and capacity planning to meet evolving business requirements and accommodate growth.
- Resolved escalated Citrix-related incidents and service requests, adhering to SLA commitments, and minimizing downtime.
- Deploying different software as per requirements.
- Planning and Upgrading ADC builds, renew the Certificates.
- Supported Windows Server infrastructure and virtual environments (VMware), ensuring compatibility and stability of Citrix solutions.
- Provided technical guidance and mentorship to junior team members, fostering their professional development and knowledge sharing.
- Collaborated with cross-functional teams to support application delivery, troubleshoot issues, and implement updates.
- Windows security patches Installation on monthly basis.
- Performed decommission actions.
Citrix Administrator
Tata Consultancy Services (TCS)
01.2022 - 07.2024
- Company Overview: British telecommunications and internet service provider currently based in Reading, England.
- Supporting Citrix XenApp & XenDesktop Legacy infra (5.6, 6.5)
- Administration and support of Cloud infra (DaaS) integrated with VMware.
- Performing health checks and remediated violations on production servers.
- VDA upgrades to mitigate the vulnerability threats.
- Supporting on end user related issues via ticketing tool and mail with in SLA.
- Creating change requests (CRQ) for infra related changes.
- Installing the necessary applications based on user requirements and Patching.
- British telecommunications and internet service provider currently based in Reading, England.
Citrix L1 Engineer
Anunta Technology Management Services Limited
07.2018 - 10.2021
- Company Overview: It is an Indian banking and financial services company.
- Administer and support XenApp & XenDesktop (MCS) Integrated with Nutanix.
- Administer and support Accops Hyworks Integrated with Nutanix.
- Creating machine catalogs and delivery groups.
- Supporting on end user related issues/Queries and Providing the access to users as per service requests.
- Installing VDA and Site upgrades. Symantec AV daily updates.
- Installing/Upgrading the applications.
- Checklist Preparation and alerts monitoring.
- It is an Indian banking and financial services company.
Education
B.Tech - Mechanical Engineering
MLRIT&M, JNTUH
HyderabadSkills
- Citrix DaaS and Citrix XenApp & XenDesktop
- Citrix ADC and NetScaler console
- Citrix secure private access
- Citrix analytics
- ADDS and DHCP
- Windows Server administration
- VMware
- MS Azure
- Security and compliance management
- IT operations management
Certification
- Citrix CCA-V
- Microsoft AZ-900
Ticketing Tools
- BMC Remedy ITSM
- Remedy IT Service
- Unidesk
Monitoring Tools
- Citrix Monitor/Director
- Dynatrace
- Citrix Analytics
Emergency Contact
Suresh N V, +91 8886345456
Timeline
Citrix and Windows Admin
Amdocs Development Centre India
07.2024 - Current
Citrix Administrator
Tata Consultancy Services (TCS)
01.2022 - 07.2024
Citrix L1 Engineer
Anunta Technology Management Services Limited
07.2018 - 10.2021
B.Tech - Mechanical Engineering
MLRIT&M, JNTUH
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