Hi, I’m
HAREESH TARIGOPULA
Guntur,Andhra Pradesh
Summary
Good work ethics with excellent communication and interpersonal skills. Excellent motivational leadership skills in a fast-paced environment. Capable of delving into the new leading technologies. Ability to work well in both a team environment and individual environment. Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
7
years of professional experience
2014
years of post-secondary education
2
Certifications
4
Languages
Work History
BlinkITGuntur
Store Manager
06.2024 - Current
Job overview
- End-to-end smooth running of Operations for assigned store with avg Volume of 44 to 46 thousand orders delivery per month
- Handling team size - 22 Off role Captains & 60+ delivery partners for running smoothly the Last Mile & Operations
- Lead all aspects of express store operations including but not limited to inbound, inventory, last mile operations, manpower management, rostering, and training
- Ensure implementation and adherence to all SOPs as part of express store operations
- Inventory Control: Monitor and maintain Availability of Stock more than 90%
- Ensure regular stock audits and minimize shrinkage
- Find cost-effective solutions for supply chain processes by inward good stock (No Damage, Near Expire) and also following FIFO
- Coordinate with the supply chain to avoid stockouts or overstocking
- Team Leadership: Lead and manage a team of pickers, packers, and delivery Partners
- Provide training and support to ensure the team meets performance targets
- Positive working environment by resolving issues and promoting teamwork
- Performance Monitoring: Performance monitoring and collaborating with operation teams on operational/customer experience metrics, including root cause analysis of problems and planning corrective actions
- Track key performance indicators (KPIs) like order accuracy, fulfillment time, and delivery speed
- Identify areas for improvement in store operations and implement necessary changes
- Customer Satisfaction: Ensure orders are accurately picked, packed, and delivered to customers before time
- Compliance and Safety: Ensuring safety, Health and quality compliance across the premises
- Implement safety protocols and regularly train staff on emergency procedures
- Created weekly work schedules for store personnel.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Mitigated business risks by working closely with staff members and assessing performance.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Resolved customer complaints in a timely manner.
- Implemented efficient systems for tracking stock movement.
- Successfully launched a City with 2 stores where I have finalized the things right from Property finalization to LM Payout of Riders.
- Store stood at 6th place of Top 10 from India for the January-2025.
- Which were give me a best employee award.
FlipkartHYDERABAD,TELANGANA
Executive Operations
06.2022 - 05.2024
Job overview
- Promoted to On role EXECUTIVE from team leader position for determining optimal direction for company on a strategic level
- Ensure Smooth function of FEs and their performance and Attrition end to end hub operations
- Ensure delivery related to tasks/processes assigned
- Responsible for entire Hub operations metrics
- Coordination with Internal Admin, HR, FC Planning team, Flo-On-Call Team, Other Functions within LM
- Provide hourly reports
- Identify Non- performers and defaulters escalating them to the relevant stakeholders and provide solutions
- Expertise on word, Excel and PowerPoint
- Effectively working with team and coordinating with them in deliver in their assignments
- Prepares Beat plan in which segregating orders as area wise for hassle free delivery experience to FES and for maximum delivery percentile
Flipkart
Last Mile Operations Team Leader
12.2018 - 05.2022
Job overview
- Forecasting and aligning required supply for each operational shift
- Perform operational approvals where day to day hub fiscal activities are involved
- Updating Shift Performance & other necessary reports manually for real time update on ground operations
- Retrieve data from all the tools provided and analyses for better and smooth ground operations
- Documenting the efficiency and productivity and Authentic, Innovative and Collaborative approach to work
- Handling Control Tower, Fulfillment Centre's concerns and Ensures service issues are properly addressed and resolved in realtime with appropriate messages and mailers
- Provide education, know-how and expertise on various products and processes handled by Operations
- Driving the van associates to not impact the operations
- Organizing and allocating the manpower for each shift with a forecast of Ground level challenges, and to get the operations done without delay
Education
mahatma gandhi university
Graduation
Sri Medha Junior CollegeGuntur, AndhraPradesh
Intermediate (+2) from Mathematics, Physics and Chemistry (Bridge Course)
Naveena High SchoolGuntur, Andhra Pradesh
Secondary School Certificate (10th Class)
Skills
Certification
Flipkart Grocery Coach, A 2-day workshop on Team Handling and conflicts, Communication Skills, Leadership qualities. As an inclusion of training 15 hours of OJT for the ground team., 07/01/19, Hyderabad, Telangana
Accomplishments
- Won Silver medal in SSC.
- Eligible for Scholarship in Intermediate.
- Received as Best Team Leader of South India in Flipkart Grocery.
Disclaimer
I hereby declare that the above information is correct and true to the best of my knowledge and belief.
Timeline
Store Manager
BlinkIT
06.2024 - Current
Executive Operations
Flipkart
06.2022 - 05.2024
Last Mile Operations Team Leader
Flipkart
12.2018 - 05.2022
Sri Medha Junior College
Intermediate (+2) from Mathematics, Physics and Chemistry (Bridge Course)
01.2010
Naveena High School
Secondary School Certificate (10th Class)
03.2009
mahatma gandhi university
Graduation
01.2014
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