Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Personal Information
Languages
Websites
Accomplishments
Timeline
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Hari Om Vishwakarma

Hari Om Vishwakarma

Lucknow

Summary

Visionary executive with progressive Logistics background and record of accomplishment. Brings focus on growth, confidence in decision-making and expertise in leading organisations through periods of change and development. Articulate and driven with top strengths in relationship-building, planning and operational problem-solving.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Service Centre Incharge

Blue Dart Ltd.
Ayodhya
05.2024 - Current
  • Maintained accurate records of customer interactions, transactions and inquiries.
  • Resolved customer complaints quickly and efficiently.
  • Processed daily transactions promptly to keep workflows moving smoothly.
  • Identified areas for improvement within existing processes and procedures.
  • Managed multiple projects simultaneously while adhering to strict deadlines.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Monitored compliance with safety regulations during transport of goods.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Senior Executive - Hub Operations

Flipkart India Pvt. Ltd.
Lucknow
07.2019 - 03.2024
  • Monitored costs, timescales and resources used to achieve project success
  • Validated project feasibility by developing Proof of Concept (POC) and service prototypes
  • Built strong relations with subcontractors and vendors to optimise cost savings and ensure timely pre-construction completion
  • Identified issues, analysed information and provided solutions to problems
  • Implemented new technologies, enhancing operations and increasing production efficiency
  • Managed supply chain staff hiring, onboarding, training and appraisals

Senior Executive M.H. Operations

Ecom Express Pvt. Ltd.
Prayagraj
02.2018 - 05.2019
  • Managed all Inbound and Outbound Process with FIFO
  • Planned warehouse and distribution centre layout for efficient operations
  • Closely monitored inventory in warehouses, ensuring stocks stayed sufficient for planned orders
  • Managed and collated all delivery information from point of origin to destination using ERP
  • Trained People to Improve Productivity and Accuracy
  • Conduct regular Activity with Team for Positive work Environment

Executive Operations (DC Head)

Ecom Express Pvt. Ltd.
Azamgarh
08.2016 - 02.2018
  • Monitor Hub Performance Cash and Shipments Reconciliation
  • Download Process Knowledge to new join Delivery Staff in productive manner
  • Strictly follow Company SOP to Prevent Losses

Assistant Station Manager

Grofers India Pvt. Ltd.
Lucknow
05.2015 - 07.2016
  • Working with Dashboard
  • Prepare Station EOD Reports
  • Cash Handling
  • Team Management
  • Time Management & Utilization

Faculty Member

NIFA (National Institute of Finance and Accounts)
Lucknow
09.2011 - 09.2012
  • Planned and led training programmes on staff development
  • Delivered training material to diverse audience of both working class workers and professionals

Education

Bachelor of Arts - Political Science

Chatrapati Sahu Ji Maharaj University
Kanpur, UP
01.2011

Skills

  • Executive support
  • Field operations
  • Operations monitoring
  • Delivery operations
  • Performance metrics analysis
  • Escalation management
  • Goal-oriented mindset
  • Product knowledge
  • Safety compliance
  • Response time optimization
  • Documentation and reporting
  • Task prioritization

Affiliations

  • Employee of the Year, NIFA, 11/01/11

Certification

Advance Diploma in Computer Application (ADCA), Govt. recognized institute

Languages

  • English, First Language
  • English, B2 Upper Intermediate
  • Hindi, C1 Advanced

Personal Information

  • Father's Name: Mr. Ram Saran Vishwakarma
  • Mother's Name: Mrs. Lata Vishwakarma
  • Date of Birth: 02/01/88
  • Marital Status: Married

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Accomplishments

  • Awarded Best performar in BBD 2023 In Flipkart

Timeline

Service Centre Incharge

Blue Dart Ltd.
05.2024 - Current

Senior Executive - Hub Operations

Flipkart India Pvt. Ltd.
07.2019 - 03.2024

Senior Executive M.H. Operations

Ecom Express Pvt. Ltd.
02.2018 - 05.2019

Executive Operations (DC Head)

Ecom Express Pvt. Ltd.
08.2016 - 02.2018

Assistant Station Manager

Grofers India Pvt. Ltd.
05.2015 - 07.2016

Faculty Member

NIFA (National Institute of Finance and Accounts)
09.2011 - 09.2012

Bachelor of Arts - Political Science

Chatrapati Sahu Ji Maharaj University

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Hari Om Vishwakarma