Hari Prakash
Bangalore
Summary
Results-oriented Associate Director and Senior Transformation Leader with over 20 years in global operating model change and technology-driven transformation. Specializes in building high-performing teams and influencing senior stakeholders to enhance governance and performance management. Delivers measurable improvements in cost efficiency, service compliance, and customer experience.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Associate Director - Continuous Excellence Lead
Haleon Global Capability Centre (GCC)
09.2025 - Current
- Led the design and deployment of Continuous Excellence initiatives for operational master planning and performance measurement.
- Drove culture of curiosity and continuous improvement across capability centre, leading cross-functional initiatives that enhanced innovation and long-term value in performance, quality, and service delivery.
- Built and scaled community of practitioners to accelerate CI tool adoption, coaching leaders and teams on structured problem solving for effective implementation.
- Partnered with functional leaders to identify pain points, prioritize value cases, and translate strategy into a sequenced delivery roadmap.
- Established KPI frameworks and dashboards, creating operating cadence to track performance and drive accountability.
- Collaborated with cross-functional teams to implement process improvements and best practices.
- Facilitated workshops to drive innovation and continuous improvement across departments.
Senior Manager - Transformation
Haleon Global Capability Centre
06.2024 - 08.2025
- Program-managed Source-to-Pay (S2P) initiatives-business-led, technology-enabled-driving standardization, controls, and measurable operational outcomes.
- Drove selection and deployment of a contract management solution in partnership with Legal, Procurement, business stakeholders, and a third-party technology provider.
- Led Ariba enhancement initiatives integrating with SAP ECC and third-party applications; aligned business requirements, IT delivery, and change readiness.
- Implemented an e-invoicing solution through partner evaluation, vendor communications, and process redesign to enhance AP touchless processing.
- Owned integrated program plans and release/ deployment strategy across Technology, third parties, Change & Comms, and business readiness workstreams.
- Directed change management and IT cutover plans to facilitate user adoption and maintain control compliance.
- Established program governance with steerco cadence, reporting, and RAID to support decision-making with senior stakeholders.
- Defined outcome-focused KPIs and SLAs to track delivery performance and benefits realization.
Senior Manager - Transition & Transformation
Worley India Pvt. Ltd.
09.2022 - 06.2024
- Senior transition and transformation leader within Worley Enterprise Services (WES), partnering with global stakeholders to identify, transform, and transition F&A and HRO processes through structured governance, change management, and vendor collaboration.
- Program-managed global transitions across F&A (P2P, O2C, R2R), Payroll, and Global Mobility (~360 FTE), migrating work from multiple Worley locations to a 3rd-party provider and/or Worley GBS (India & Bogotá).
- Collaborated with 3rd party service provider, shared service centre, GBS, IT, legal, procurement, and OCM teams to deliver successful transition, transformation, RPA, and continuous improvement projects.
- Oversee People, Change Management and IT plans relating to transition/ transformation projects.
- Establish performance metrics and service standards to ensure accountability and efficiency.
- Identify appropriate performance indicators to effectively monitor the ongoing process, cost, and contract.
- Developed and updated RAID log, identifying risks and establishing mitigation strategies to ensure project continuity.
- Managed project budget and ensured delivery of projects on time and within budget constraints.
- Track changes to the scope through Management of Change (MoC) process.
- Monitor scope defined in SoW, Contract during transition.
- Review and enforce 'statements of work.'.
- Own and coordinate drafting Change Orders (CO) for executing any changes from contract/ SoW.
- Responsible for multi-layer status reporting as part of project governance.
- Work in collaboration with Organisation Change Management (OCM) team; Input to and develop a full change management plan for all programs.
- Oversee deployment efforts for effective and standard process management across the shared services.
- Ensure continuous and effective process improvement practices for the migration and integration work.
- Facilitated novation of contracts in collaboration with legal, procurement, and vendor master teams.
- Deliver Global Mobility transition/ transformation project from Worley to identified 3rd party service provider.
Global Process Owner for Procure to Pay (P2P)
Tesco Bengaluru Pvt. Ltd.
02.2020 - 09.2022
- Global Process Owner for Procure-to-Pay (P2P), accountable for end-to-end standardization and governance-aligning operations, policies, controls, and technology roadmap with global standards while ensuring local statutory compliance.
- Spearheaded development of end-to-end P2P process maps and SOPs in collaboration with Control and Compliance team, implementing policy changes and developing new controls.
- Led Tesco Global Projects that enabled simplification of Accounts Payable processes. Working closely with multiple functional departments including Tech, Product, Service delivery, Legal, Master Data Management, and Procurement to ensure the projects are delivered successfully and within agreed timelines.
- Delivered Oracle (Fusion) standard netting for UK & ROI vendors resulting in working capital benefit of circa £1.25M.
- Successfully delivered Supply Chain Finance (SCF) program for UK & Ireland vendors.
- Delivered upgradation of e-Invoicing solution for UK & ROI incl. data cleansing and data migration.
- Led the due diligence for end-to-end e-Invoicing suite for CE markets.
- Identified improvement opportunities, defined benefits, prepared business case, assessed change impact, and collaborated with Continuous Improvement and RPA teams to realize improvements.
- Led Hackett benchmarking project for P2P, evaluating Tesco P2P processes against industry standards.
- Established performance metrics to measure effectiveness of operations.
- Ensured appropriate user access levels were granted to maintain segregation of duties.
Manager- Transformation & Transitions
Tesco Bengaluru Pvt. Ltd.
11.2018 - 02.2020
- Business Transformation programs for Finance & Accounting domain from UK, Ireland, APAC and Central Europe (CE) regions to India.
- Finance transformation projects (Procurement & P2P module) that enabled enhancement of ERP solution from Oracle 11i to an upgraded Oracle Cloud.
- Led business transformation initiatives to streamline operations and enhance overall efficiency.
- Identify any risks regarding changes and develop a strategy to overcome or address these.
- Executed changes while ensuring minimal disruption to operations.
- Defined current processes and guided team to establish global processes for respective countries.
- Work with Oracle to sort out the issues identified during hyper care.
- Participated in due diligence with CE, IT, and Change Management team.
- Identified opportunities using Eliminate, Standardise, Optimise, Automate and Robotics (ESOAR) methodology to improve global processes.
- Redesign the process and revised organisation structure.
- Lead and coordinate with IT, Legal, HR and other functional teams to implement improvement opportunities.
- Deliver Transition projects to a Shared Service centres at Budapest & Bangalore.
Associate Manager- Migrations
Accenture India
04.2015 - 11.2018
- Formulated detailed transition plans and budgets for business process outsourcing projects across multiple towers and verticals, ensuring alignment with client requirements.
- Supported pre-sales by designing transition plans, estimating transition costs, and identifying risks and mitigation strategies for sourcing, category management, procurement, and F&A deals.
- Identified and monitored risks and mitigation strategies in transition solutions until deal signing and transfer to execution team.
- Prepared responses to RFPs and RFIs to ensure comprehensive information was provided.
Manager- Transitions/ Migrations
Genpact India
03.2012 - 04.2015
- Independently managed complex F&A and Procurement transition projects resulting in 300 Full Time Equivalents (FTEs) from various clients and locations to multiple Genpact delivery centres.
- Managed end-to-end transitions of processes from various clients to Genpact delivery centers, ensuring alignment with client expectations.
- Ensure the project deliverables are met First Time Right (FTR).
- Maintained RAID log to proactively identify, manage, and mitigate project risks, enhancing project stability.
- Established governance structures to facilitate seamless execution of projects, ensuring compliance with operational standards.
- Collaborated with the customer to finalize service level agreements and key performance indicators, establishing clear expectations for operational performance.
- Monitoring various aspects of budget vs actual expenses incurred during transitions and submitting transition billing details in a timely manner.
- Mitigated change management issues at both client and Genpact locations.
- Implemented OCR solutions as part of transition.
- Sharing transition insights and participating in response development from a project management perspective for new proposals & quotation (RFP & RFQs).
Team Lead
Tesco Bengaluru Pvt. Ltd.
06.2006 - 03.2012
- Managed Procurement Solution for Tesco UK Corporate Purchasing. Managed team responsible for Purchase requisition to Purchase order process, purchase enquiries, eAuction and Supplier Registration, iProcurement etc.
- Led project management initiatives, coordinating timelines and resources to ensure successful project delivery.
- Tracked team performance against process KPIs to identify areas for improvement.
- Identified process failures and implemented corrective actions to enhance quality.
- Maintained quality and service standards, ensuring compliance with operational requirements.
- Monitor staffing needs, hiring and performance improvement decisions.
- Stakeholder relationships and support to deliver continuous improvement.
Senior Process Associate
GE Capital International Services
11.2003 - 04.2006
- Managed order management for GE Energy processes and transitioned to GE Oil & Gas process, enhancing support for US-based buyer.
- Setup and monitor eAuction and supplier negotiations.
- Selecting the appropriate supplier based on the price, delivery date and quality.
- Contacting the suppliers requesting quotations for the part to be used in Turbines.
- Created purchase orders and confirmed them with the supplier to finalize the order.
- Chased suppliers to ensure timely delivery of goods to designated location.
- Documented cost savings achieved through strategic sourcing initiatives.
- Process improvement opportunities using Lean methodology.
Education
Post Graduate Diploma - Business Administration
Symbiosis Centre for Distance Learning
01-2014
B. Com - Graduate in Commerce
Bangalore University
01-2003
Skills
- Project management
- Process improvement
- Project planning
- Project tracking
- Change management
- Process ownership
- Procurement processes
- Procurement processes
- Procurement operations
- Vendor management
- Performance metrics
- Oracle applications
- Visio diagramming
Certification
- PRINCE2 Foundation and Practitioner Project Management certification
- Lean Six Sigma Black Belt Certified
Leadership Highlights
- GCC leadership experience shaping enterprise-wide Continuous Excellence strategy, operating cadence, and capability building.
- Led global transition and transformation programs across F&A, HRO, and P2P-including complex, multi-location moves involving ~360 FTE.
- Program-managed business-led, technology-enabled initiatives (e.g., Ariba enhancements, contract management, e-invoicing, data lake) with structured governance and stakeholder alignment.
- Proven global process ownership-standardizing policies, controls, SOPs, and performance metrics while partnering with Compliance, Tech, Procurement, and Finance.
- Strength in executive communication: governance packs, operational reviews, RAID management, change and communications planning, and cross-functional decision support.
- Hands-on with Oracle (11i/R12/Fusion), SAP/Ariba ecosystems, and transformation tooling (Visio, MS Project, JIRA).
Timeline
Associate Director - Continuous Excellence Lead
Haleon Global Capability Centre (GCC)
09.2025 - Current
Senior Manager - Transformation
Haleon Global Capability Centre
06.2024 - 08.2025
Senior Manager - Transition & Transformation
Worley India Pvt. Ltd.
09.2022 - 06.2024
Global Process Owner for Procure to Pay (P2P)
Tesco Bengaluru Pvt. Ltd.
02.2020 - 09.2022
Manager- Transformation & Transitions
Tesco Bengaluru Pvt. Ltd.
11.2018 - 02.2020
Associate Manager- Migrations
Accenture India
04.2015 - 11.2018
Manager- Transitions/ Migrations
Genpact India
03.2012 - 04.2015
Team Lead
Tesco Bengaluru Pvt. Ltd.
06.2006 - 03.2012
Senior Process Associate
GE Capital International Services
11.2003 - 04.2006
Post Graduate Diploma - Business Administration
Symbiosis Centre for Distance Learning
B. Com - Graduate in Commerce
Bangalore University