Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
My Skills
Disclaimer
Timeline
Generic

HARI RAHUL

Service Engineer - Customer Support
Padappai

Summary

I would like to declare myself as sincere and dynamic Mechanical professional. I am looking for a job in a challenging environment that would provide me an opportunity to show my sincere efforts to fulfill the requirements. Logical Service Engineer with extraordinary troubleshooting and problem-solving skills. Offering over 5 years of experience performing equipment installation, inspection and assembly. Well-versed in monitoring installed equipment and maintaining equipment in proper condition.

Overview

4
4
years of professional experience
44
44
years of post-secondary education
2
2
Languages

Work History

Service Engineer

Hiacc Engineering And Service Private Limited
10.2021 - Current
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
  • Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
  • Installed, configured and tested equipment on specialized platforms.

HVAC Technician

Renault Nissan Automotive india pvt ltd
6 2019 - 4 2020
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.

HVAC Technician

Salcomp Manufacturing India Pvt Ltd
06.2020 - 10.2021
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.

Education

Bachelor of Engineering - Mechanical Engineering

Haji Shiek Imail Engineering College
Esanoor, Nagapattinam(Dt)
04.2001 - 04.2019

HSC -

S.K.S Higher Secondary School
Vedaranyam
04.2001 - 04.2015

SSLC -

Government High School
Thopputhurai
04.2001 - 04.2013

Skills

  • Technical Support
  • Field Service
  • Installation coordination
  • Equipment Installation
  • Preventive Maintenance
  • Equipment Assembly
  • Hardware Repair
  • Parts Replacement
  • System Maintenance
  • Electrical Systems
  • Technical Troubleshooting
  • Instrumentation calibration
  • Root Cause Analysis

Roles And Responsibilities

  • Install compressor, Evaporators, motors, ducts and piping as well as mechanical/ electrical controls.
  • Experience and Knowledge in Refrigeration cycle of cascade system with humidity system.
  • Working in Climatic environmental, Walk-in & Thermal shock Chambers Cold storage system.
  • Conduct preventive maintenance on bearings, pumps, motors, shaft alignments and fans, document all maintenance/repair actions and manage equipment records.
  • Troubleshoot breakdowns and repair malfunctioning HVAC system and components, utilize measuring the testing instruments.
  • Delivered outstanding customer services as main point of contact for project inquiries: achieved 100% quality service rating in random client surveys.
  • Routinely worked overtime, weekends and holidays to ensure complete customer satisfaction.
  • Coordinating with Vendors for completion of work activity on time.

My Skills

Technical Expertise:
- Profound knowledge of Environmental Test Chambers, Electro-Dynamic Vibration Shakers, and their applications across various industries.

Technical Support:
- Deliver exceptional pre-sales and post-sales support, including:
 - Installation & Commissioning
 - Modification & Repair
 - Application Engineering & Consultation

Adaptability & Flexibility:
- Excel in dynamic environments, quickly adjusting to new equipment and client requirements.

Client Focus:
- Proven ability to exceed client expectations by providing tailored solutions.

Results-Oriented:
- Committed to achieving sales targets and surpassing client satisfaction benchmarks.

Current Responsibilities:
- Manage installation, commissioning, AMC's, and troubleshooting for various equipment, including:
 - NVH Dynamic Vibration Shakers
 - Amplifiers
 - Slip Tables
 - Head Expanders
 - Fixtures
 - Vibration Controllers
 - Environmental Test Chambers
 - Thermal Shock/Cycle Chambers
 - Ovens
 - Chillers
 - Salt Spray Test Chambers across PAN India

Key Achievements:
- Collaborated cross-functionally within the organization and with external partners, integrators, and vendors.
- Provided first-level support for customers requiring routine assistance and troubleshooting.
- Installed, configured, and tested equipment on specialized platforms.
- Built and maintained relationships with key decision-makers, serving as an external technical spokesperson.
- Tested customer samples, designed testing concepts, and presented solutions to relevant personnel.
- Analyzed and evaluated performance, optimizing efficiency.
- Developed and maintained a comprehensive knowledge of applications and industry activities to stay abreast of trends, issues, and competition.
- Diagnosed and resolved problems promptly, providing efficient repair solutions.
- Checked, repaired, and repacked survival equipment to meet specifications.
- Installed compressors, evaporators, motors, ducts, and piping, as well as mechanical/electrical controls.
- Possess extensive experience and knowledge in the refrigeration cycle of cascade systems with humidity systems.
- Worked with Climatic Environmental, Walk-in & Thermal Shock Chambers, and Cold Storage Systems.
- Conducted preventive maintenance on bearings, pumps, motors, shaft alignments, and fans, documented all maintenance/repair actions, and managed equipment records.
- Troubleshot breakdowns and repaired malfunctioning HVAC systems and components using measuring and testing instruments.
- Delivered outstanding customer service as the main point of contact for project inquiries, achieving a 100% quality service rating in random client surveys.
- Routinely worked overtime, weekends, and holidays to ensure complete customer satisfaction.
- Coordinated with vendors to ensure timely completion of work activities.

Disclaimer

I here declare that the furnished details are fully true to the best of my knowledge and belief.

Timeline

Service Engineer

Hiacc Engineering And Service Private Limited
10.2021 - Current

HVAC Technician

Salcomp Manufacturing India Pvt Ltd
06.2020 - 10.2021

Bachelor of Engineering - Mechanical Engineering

Haji Shiek Imail Engineering College
04.2001 - 04.2019

HSC -

S.K.S Higher Secondary School
04.2001 - 04.2015

SSLC -

Government High School
04.2001 - 04.2013

HVAC Technician

Renault Nissan Automotive india pvt ltd
6 2019 - 4 2020
HARI RAHULService Engineer - Customer Support