HARIHARA NAYAK
Senior Product Specialist
Hyderabad,TG
Summary
Dynamic product professional with a proven track record in driving product success and enhancing customer satisfaction. Expertise includes market analysis, product development, and fostering collaboration among cross-functional teams. Recognized for adaptability, reliability, and a results-driven mindset, with strong skills in strategic planning and stakeholder management. A history of successful contributions to product launches and enhancements ensures alignment with market demands and customer expectations.
Overview
10
10
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Senior Product Specialist
Factset Systems India
04.2023 - Current
- Product professional with over five years of experience delivering high-quality solutions that improve user engagement, streamline processes, and support business goals. Consistently ensured products met key requirements and benefited users.
- Delivered high-quality products within FactSet's Performance System to enhance client satisfaction and drive adoption, directly contributing to client retention, and revenue growth.
- Led the seamless integration of JPMorgan's end-to-end FPS workflow, improving release reliability, and establishing a scalable framework for future enterprise deployments.
- Collaborated on product planning and roadmap prioritization, aligning feature development with business goals and technical feasibility; authored detailed PRDs to guide sprint execution.
- Collaborated cross-functionally with engineering, design, analytics, and stakeholders to ensure on-time delivery of key product enhancements.
- Improved user engagement by 20% through data-driven insights using Pendo analytics, driving targeted action plans for increased adoption.
- Defined and implemented SLOs, SLIs, and SLAs to improve application performance and system stability.
- Managed client demos and interactions to ensure alignment with key stakeholders' needs, strengthening client relationships, and trust.
- Drove iterative product improvements by leveraging client feedback, resulting in higher user satisfaction, and increased adoption rates post-launch.
- Optimized support workflows and enhanced documentation, significantly reducing support workload, and improving team efficiency.
- Adapted priorities dynamically to meet urgent client demands while maintaining alignment with product objectives and timelines.
- Mentored junior product specialists, fostering a culture of continuous improvement and knowledge sharing within the team.
- Developed and implemented Agile methodologies, streamlining product development processes and enhancing team productivity.
- Managed product lifecycle from ideation to launch, ensuring alignment with business objectives and market demands.
- Optimized product development processes for increased efficiency and reduced time to market.
Product Specialist
Factset Systems India
09.2020 - 03.2022
- Acted as a Subject Matter Expert on product functionality and quality, providing strategic insights to drive product improvements.
- Analyzed client issues and formulated data-driven recommendations to prioritize engineering and design enhancements.
- Defined and articulated clear product requirements based on user needs and problem statements to guide development.
- Developed and maintained comprehensive product documentation and self-service resources to improve user adoption.
- Collaborated in planning, testing, and execution of product releases to ensure alignment with business goals, and customer expectations.
- Communicated critical product issues and their impact to support, engineering, and product teams, facilitating timely resolutions.
- Coordinated cross-functional teams to prioritize testing, support, and feature development, managing multiple initiatives independently.
Associate Production Specialist
Factset Systems India
06.2018 - 08.2020
- Collaborated with cross-functional teams to resolve portfolio analysis, performance, and attribution-related product queries.
- Defined and validated enhancement requirements, developing clear acceptance criteria to guide engineering teams.
- Partnered with engineers to test fixes, validate enhancements, and support product release management.
- Created and maintained user documentation, release notes, and support materials to enhance the client self-service experience.
- Communicated and escalated critical issues effectively, ensuring timely resolution, and continuous product quality improvement.
Senior Research Analyst
Factset Systems India
09.2017 - 05.2018
- Analyzed and updated financial data from the Income Statement, Balance Sheet, and Cash Flow statements provided by leading investment banks, including JP Morgan, Credit Suisse, and Wells Fargo.
- Conducted secondary research using company websites and FactSet Workstation to validate and explain fluctuations in financial estimates due to events like M&A, stock splits, or buybacks.
- Ensured high standards of timeliness and accuracy to support critical trading operations.
- Contributed to specialized projects such as Business Segmentation and Consensus Optimization to deliver more relevant insights for client trading decisions.
- Collaborated with cross-functional teams to streamline research processes, resulting in increased operational efficiency and reduced turnaround times.
- Mentored junior analysts, fostering skill development, and ensuring high-quality standards are maintained.
Research Analyst
Factset Systems India
09.2015 - 08.2017
- Collect, analyze, and process financial and non-financial data from multiple sources, ensuring accuracy and compliance with quality standards.
- Delivered timely, complete, and reliable data to clients in adherence to process guidelines.
- Supported team operations while maintaining precise daily production documentation.
- Committed to continuous learning and skill enhancement for process improvement.
- Developed and implemented data collection methodologies, resulting in improved accuracy and reliability of research findings.
Education
MBA - Finance
Srusti Academy of Management
Bhubaneswar, Odisha, India03-2015
B.Com - Financial Accounting
Bhadrak Autonomous College
Bhadrak, Odisha, India 04.2001 -
Skills
Project management
undefinedAccomplishments
- Got awarded as top performer continuously for three quarters
- Submitted ideas for process improvement
- Got appreciated from my direct manager for supporting new hire and organizing quality workshop for them
- Participated in yearly hackathon
- Collaborated with team of five in the development of .SPAR in Vault and Custom Return Types
Certification
Product Management Foundation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Python using AI
08-2025
Senior Product Specialist
Factset Systems India
04.2023 - Current
Product Management Foundation
06-2022
Product Specialist
Factset Systems India
09.2020 - 03.2022
Associate Production Specialist
Factset Systems India
06.2018 - 08.2020
Senior Research Analyst
Factset Systems India
09.2017 - 05.2018
Research Analyst
Factset Systems India
09.2015 - 08.2017
B.Com - Financial Accounting
Bhadrak Autonomous College
04.2001 -
MBA - Finance
Srusti Academy of Management