Partha Protim Pegu
Gurgaon
Summary
Highly motivated and results-oriented professional with over 6 years of experience in planning, executing, and monitoring project requirements. Skilled in transforming business processes and conducting market research. Strong understanding of effective team collaboration and agile methodologies. Committed to continuous career growth through ongoing learning, adaptability to changing scenarios, and a competitive mindset. Seeking opportunity to contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Senior Product Specialist
Gartner
04.2021 - Current
- Collaborate with Product Manager, Engineers, business stakeholders to problem solve, document business requirements and translate them into functional and technical specifications
- Successfully helped in reducing the Process SLA through data analysis and Power BI
- Built a solution to automate the data collection of M&A research along with sending automated mails via ML and Macros
- Worked along with cross-functional teams to create and manage the content, questionnaires for Gartner's Peer Insights Platform
- Conducted market research and competitive analysis to identify potential new opportunities
- Created Power BI/Excel Dashboards, Process SOPs, Business Requirement Document, Volume-AHT Analysis, Gap Analysis
Domain Consultant, Business Analyst
Infosys BPM
07.2018 - 01.2021
- Handled multiple projects in assessment, requirement gathering, BRD creation, solution designing, As-Is & To-Be flow creations, pipeline creation, Volume -AHT analysis, ROI projection, functional testing and interfacing between implementation teams and business stakeholders
- Responsible for transforming business processes as per client requirements to provide tangible and intangible benefits
- Work with various business and technology teams to identify, assess, document, and implement ITSM solutions
Digital Marketing Intern
GPA Group
04.2017 - 05.2017
- Helped in the creation of an online discussion forum
- Negotiated and set up meetings with Email Marketing Agencies
- Maintained a 15-day Content Calendar
- Helped in implemention of an AI based Chatboton Facebook page
Education
PGDM - General Management
Indian Institute of Management
Shillong, Meghalaya03-2018
B.Tech - Mechanical Engineering
Lovely Professional University
Jalandhar, Punjab04-2014
Skills
- Secondary Research
- Data Analysis
- Business Analysis
- Project Management
- Process and Technical Documentation
- Stakeholder Management
- Competitive Analysis
- Multi-tasking
- Agile methodologies proficiency
- Customer Needs Assessment
Hobbies and Interests
- Travelling
- Music
- Reading
- Networking
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Senior Product Specialist
Gartner
04.2021 - Current
Domain Consultant, Business Analyst
Infosys BPM
07.2018 - 01.2021
Digital Marketing Intern
GPA Group
04.2017 - 05.2017
PGDM - General Management
Indian Institute of Management
B.Tech - Mechanical Engineering
Lovely Professional University
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